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About the Role
The UK Office Manager & Executive Assistant will manage the London office's daily operations, ensuring a safe, well-maintained, and welcoming environment. This role provides dedicated executive assistance to Managing Directors, handling calendar management, travel coordination, expense processing, and meeting support. The position requires a blend of hands-on operational delivery, vendor management, event execution, and health and safety compliance, working collaboratively with HR and Technology teams. It is ideal for an entrepreneurial self-starter who takes initiative, anticipates needs, and contributes to a positive office culture.
Responsibilities
- Manage day-to-day workplace operations, including employee support, facilities oversight, and landlord relationships.
- Coordinate office vendors, maintenance, supplies, pantry services, inventory, and workplace compliance.
- Oversee general facilities upkeep and liaise with the landlord, building management, and contractors.
- Restock pantry and office supplies weekly and order meals for the office.
- Support the employee lifecycle by coordinating onboarding and offboarding processes.
- Plan and deliver company events and employee engagement initiatives.
- Coordinate workplace technology, including IT installations and AV systems.
- Maintain health, safety, security, and regulatory compliance.
- Provide executive assistance to Managing Directors, including calendar management and meeting coordination.
- Coordinate UK and international travel end-to-end, including flights, accommodation, and visas.
- Prepare and process expense reports, reconciling corporate card and travel expenditure.
- Organize calls and meetings, prepare meeting materials, and track follow-up actions.
- Undertake additional ad hoc projects and requests as needed.
Requirements
- Bachelor's degree with 3–5 years' experience in office, facilities, or workplace management.
- Proven experience as an Executive Assistant or in a senior administrative role supporting C-suite or senior leadership.
- Working knowledge of UK health and safety legislation, fire safety, first aid, and UK GDPR.
- Experience handling confidential information with discretion.
- Proficiency in Microsoft 365 and Microsoft Teams.
- Proficiency in ticketing systems.
- Eligibility to work in the UK.
- Entrepreneurial mindset with a proactive, roll-up-your-sleeves approach.
- Sound judgment in ambiguous or fast-changing situations.
- Positive, team-oriented attitude.
- Genuine desire to contribute to office culture and support a collegial, high-performing work environment.
Skills
- Calendar management
- Travel coordination
- Expense processing
- Meeting support
- Vendor management
- Event execution
- Health and safety compliance
- Facilities management
- Onboarding and offboarding coordination
- IT installations
- AV systems management
- Business continuity procedures
- GDPR compliance
- Microsoft 365
- Microsoft Teams
- Ticketing systems
Location
- London, UK
Work Type
- Full-time
- Onsite
Experience Level
- 3-5 years
Education Level
- Bachelor's degree
Benefits
- Comprehensive private medical insurance, including dental and optical cover.
- Workplace pension with employer contributions above the statutory minimum.
- Generous annual leave, plus UK bank holidays.
About the Company
- ITE Management L.P. is a global alternative investment firm founded in 2014, specializing in industrial infrastructure assets across rail, intermodal, air, and transportation verticals.
- The firm owns and operates nearly $12 billion of assets as of July 2026.
- ITE focuses on essential-use, long-lived assets, generating value through stable lease profiles and long-term contracts.
- The firm combines operational expertise, data intelligence, and sector knowledge to support the future of global transportation.