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About the Role
Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits!
Responsibilities
- Create dream trips for your customers, creating lasting memories they’ll share for years to come.
- Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
- Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
- Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.
Requirements
- You’re the go-to person in your circle for travel recommendations, tips, and tricks.
- You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
- You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
- You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
- You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
Skills
- Travel recommendations
- Innovative thinking
- Sales-focused
- Organisation
- Multitasking
- Building itineraries
- Creating invoices
- Operating booking systems
Location
- Onsite
Work Type
- Full-time
Salary/Compensations
- Base wage plus uncapped incentives
- Average OTE (on target earnings) for a Travel Consultant in their first 12 months are £35,000.
- Uncapped earning potential - starting retainer of £24,000
Benefits
- Access industry travel discounts
- Qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
- Supported in your career growth through Brightness of Future pathways within our global organisation.
- Company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for LA 2025!).
- Thrive in a workplace that values individualism – come as you are!
- Health Cash Plan - claim cash reimbursements for routine and emergency healthcare and work station assessments.
- An hour out of your working week dedicated to being active or focusing on your wellbeing.
- Training and mentorship – you will undergo a fully supported training program and have access to ongoing mentorship and support.
- Discounted travel for family and friends booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
- Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
- Company-matched charitable giving
- Excellent pension scheme
About the Company
- Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
- We value an inclusive and supportive workplace which reflects the diversity of our society.
Equal Opportunity
- We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk