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About the Role
The Sales Coordinator assists the Event Technology team by selling equipment and services for events, focusing on those under $5K in revenue. This role involves completing sales orders, providing sales administration support, and managing billing and customer follow-up.
Responsibilities
- Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
- Maximize revenue and adhere to event profit guidelines for all assigned business.
- Meet client needs through attending client meetings and responding to client concerns, questions and problems.
- Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
- Handle customers’ requests by phone, on-line chat, email, and other channels.
- Follow up with internal and external customers through confirmed order hand-offs.
- Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
- Effectively use ENCORE tools and resources to promptly respond to customer requests.
- Ensure CRM is always accurate and up to date.
- Facilitate strong information exchange with aligned venue leadership teams.
Requirements
- Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
- Prior technology, sales, hospitality or event planning experience a plus
- Technical aptitude and proficiency with computer software and programs
- Strong written and verbal communication skills
Skills
- Deliver World Class Service
- Hospitality
- Ownership
- Do The Right Thing
- Instills Trust
- Safety Conscious
- Drive Results
- Action Oriented
- See The Big Picture
- Tech Savvy
- Value People
- Communicates Effectively
Location
- Hotel/convention center environment
Work Type
- Onsite
- Irregular hours
- On-call status
- Days, evenings, weekends and holidays
Experience Level
- 1+ years of sales/event experience
Education Level
- High School diploma
- BS/BA preferred
Salary/Compensations
- $22.00 - $24.00 per hour
About the Company
- We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.