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About the Role

As a Senior Product Designer, you will play a foundational role in crafting exceptional user experiences for government staff and the public. This high-agency opportunity will allow you to impact every aspect of design at the company, from scoping and shipping products to building prototypes and creating marketing assets. You will also partner with the implementation team on customer deployments and help define the product roadmap strategically.

Responsibilities

Lead design work end-to-end.
Drive research and discovery sessions with customers.
Write clear, well-scoped product requirement documents.
Design and iterate upon high-fidelity flows and prototypes.
Collaborate with the engineering team to bring work to life.
Contribute to Canopy, the internal design system.
Partner with the implementation team on critical customer deployments by providing hands-on project management, product strategy, and customer communications.
Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos.
Work with the leadership team to create marketing assets for socials, one-pagers for conferences, and other branded materials.

Requirements

4-6 years of experience in product design, preferably in a high-growth startup or agency environment.
Experience designing administrative tooling.
Experience designing scalable solutions for SaaS products for desktop and mobile.
Experience in client services and excitement to work directly with customers.
Proficiency in Figma for both design and prototyping.
Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.).
Experience with AI coding tools like Cursor to make your own contributions to the codebase.

Skills

Product Design
Research and Discovery
Product Requirement Documents
High-fidelity Flows and Prototypes
Figma
AI Tooling
Client Services
SaaS Product Design
Administrative Tooling Design
Prototyping
AI Coding Tools

Location

New York City, NY

Work Type

Hybrid

Experience Level

Senior

Benefits

100% medical, dental, and vision coverage for employees and dependents.
$100,000 in fully paid life insurance.
FSA and Dependent Care FSA.
One Medical membership.
Fertility and family-building support through Carrot.
401(k) with a 2% company match.
16 weeks fully paid parental leave for birthing parents.
10 weeks fully paid parental leave for non-birthing parents.
Unlimited PTO with a two-week minimum.
Closed for all federal holidays.
Company-wide winter break.
Company offsites.
Up to $750 one-time home office or desk setup stipend.
$50/month commuter benefit.
Expensed lunch while in the office.
Expensed dinner and Uber rides home if working past 7pm.
Company-provided laptop.
Fully covered gym membership at Grindhouse (NYC employees).
$100/month gym/physical fitness reimbursement (Non-NYC employees).
$100/month utility stipend.
$250/quarter home cleaning stipend.
$500/year professional development.
$250/year recreation.
$300/quarter pet care stipend.

About the Company

Kaizen powers America’s application layer by replacing legacy systems in federal agencies with modern software built with craft.
Their AI-native modules and harness allow them to build systems of record in weeks and months.
The company has experienced 35x revenue growth this year and their software will serve over 100 million Americans next year.
Founded in 2022, Kaizen is based in New York City and DC and has raised $35 million from prominent investors.