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About the Role
Design is central to how Rippling transforms complex business software into user-friendly products. As a Lead Product Designer on the AI Platform team, you will define AI's presence across Rippling's product suite and shape the systems and interaction models that make enterprise AI useful and reliable. This leadership-level individual contributor role requires a designer capable of navigating ambiguous, high-leverage problem spaces, partnering with product, engineering, and executive leadership to translate AI capabilities into scalable product experiences.
Responsibilities
- Define and drive the design vision for AI Platform experiences across Rippling.
- Establish "how Rippling does AI" by creating reusable frameworks for AI interactions, agentic workflows, automation, human-in-the-loop review, transparency, trust, permissions, and control.
- Lead large, ambiguous, cross-product design initiatives with dependencies across multiple teams.
- Partner with AI Platform PMs, engineering managers, product engineers, and design leaders to create intuitive user experiences.
- Work hands-on with individual pods while connecting patterns across the AI Platform roadmap.
- Translate emerging AI behaviors and platform constraints into practical product patterns.
- Create high-fidelity prototypes, frameworks, and narratives to align stakeholders.
- Raise the craft bar for AI product experiences by coaching designers and codifying patterns.
- Stay close to customers and AI developments to inform product strategy.
- Shape how enterprise AI looks beyond demos, focusing on real business workflows and customer value.
Requirements
- At least 10 years of product design experience, including significant experience designing and shipping complex SaaS, platform, or enterprise products.
- Recent hands-on experience designing and shipping AI products or AI-powered features.
- Exceptional systems thinking, with the ability to understand and design across complex product architectures, data flows, permissions, dependencies, and edge cases.
- A track record of leading high-impact, cross-product initiatives as a senior IC, principal designer, design director, or equivalent design leader.
- Deep interaction design craft, including the ability to create novel patterns.
- Strong product judgment and strategic thinking, with the ability to frame ambiguous problems and influence roadmaps.
- Excellent executive communication, storytelling, writing, and documentation skills.
- Technical curiosity and fluency, including comfort working closely with engineers on AI systems and related technical concepts.
- A bias toward shipping, learning, and iterating quickly without sacrificing quality, coherence, or user trust.
- A collaborative leadership style that builds trust and constructively challenges assumptions.
- A strong point of view on how AI should improve enterprise software, paired with the humility to learn from customers and teams.
Skills
- Product Design
- AI Product Development
- Systems Thinking
- Interaction Design
- Product Judgment
- Strategic Thinking
- Executive Communication
- Storytelling
- Writing
- Documentation
- Technical Fluency
- Collaboration
Location
- San Francisco, CA
Work Type
- On-site (minimum 3 days a week)
Experience Level
- Lead
- Senior IC
- Principal Designer
- Design Director
Salary/Compensations
- 174,000 - 325,000 USD per year (US Tier 1)
- 156,600 - 292,500 USD per year (US Tier 2)
- 147,900 - 276,250 USD per year (US Tier 3)
Benefits
- Competitive salary
- Benefits
- Equity
About the Company
- Rippling gives businesses one place to run HR, IT, and Finance.
- It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.
- Based in San Francisco, CA, Rippling has raised $1.4B+ from top investors.
- Named one of America's best startup employers by Forbes.
Equal Opportunity
- Rippling is an equal opportunity employer.
- We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.
- Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.