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About the Role

Clio is seeking a Staff Product Designer to join its growing Product Design team. This role is instrumental in transforming the legal experience by developing AI-powered solutions for judges and clerks. The designer will lead strategy and end-to-end experience design for a new, zero-to-one product in an emerging space, partnering closely with Product and Engineering leaders to set vision and elevate design quality.

Responsibilities

Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities, grounded in customer insights and business outcomes.
Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
Lead end-to-end design across multi-surface journeys — from opportunity framing and to prototyping, validation, and high-quality execution.
Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaboration thinking.
Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”
Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaboration.
Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft.
Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
Contribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolio.

Requirements

8+ years of Product Design experience, B2B SaaS experience is preferred, but not required.
Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
Strong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisions.
Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities.
Proven experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows.
Proven systems thinking — able to design reusable frameworks and patterns that scale across teams and products.
Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Claude, etc.)
Excellent presentation and storytelling skills.
Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity.
Strong cross-functional partner who drives execution across teams and workstreams.
Experience mentoring peers.
Startup experience, in addition to B2B SaaS at a medium-sized company or larger.
Demonstrated success and learnings from driving zero-to-one product launches.
Launched new products in emerging or ill-defined markets.
Experience designing for technical, highly skilled, and hard-to-access users.
Strong research skills, demonstrated through grounded interpretation, not just descriptive summarization, including effective use of stimulus and prototypes.

Skills

Product Design
B2B SaaS
Scalable experiences
Cross-team initiatives
Complex systems
Customer problem-solving
Product metrics
Product judgment
Business acumen
UX craft
Interaction design
Information architecture
Usability
Visual design
Customer-centric practice
AI-powered experiences
Systems thinking
Design systems
Modern design tools
Prototyping tools
AI tools
Figma Make
Cursor
Claude
Presentation skills
Storytelling skills
Facilitation
Cross-functional partnership
Mentoring peers
Zero-to-one product launches
Research skills

Location

Canada (excluding Quebec)
US
Burnaby
Calgary
Toronto

Work Type

Hybrid

Experience Level

Staff
8+ years of Product Design experience

Salary/Compensations

$150,400 to $225,600 CAD

Benefits

Competitive, equitable salary
Top-tier health benefits
Dental insurance
Vision insurance
Flexible time off policy
Encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

About the Company

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.

Equal Opportunity

We are dedicated to diversity, equity and inclusion.
We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.