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About the Role
The JW Marriott Berlin is seeking an Event & Catering Director – F&B Operations (m/f/d) to lead the events department and ensure exceptional guest experiences. This role involves managing operations, achieving financial goals, and fostering team development within a luxury hotel environment.
Responsibilities
- Serve as the primary point of contact for guests in the events department and lead the team.
- Plan, manage, and monitor workflows and material requirements within the banquet department.
- Achieve set goals and stay within budget through innovation.
- Maintain an overview of orders and costs.
- Ensure accurate billing for events.
- Create accurate shift and vacation schedules for the team.
- Support the optimization of profits with creative ideas and strategy development.
- Collaborate with the Assistant F&B Director and Executive Chef.
- Work independently and ensure the well-being and professional development of the team.
- Maintain close collaboration and communication with the kitchen and convention sales teams.
- Ensure adherence to HACCP hygiene regulations and proficient mise-en-place.
- Train and evaluate new employees and apprentices.
- Conduct interviews to recruit new team members.
- Participate in department meetings, function sheet meetings, and other related gatherings.
- Handle guest complaints with a clear overview and confident communication.
Requirements
- Completed training in hotel and restaurant management or as a hospitality professional.
- Alternatively, a degree in hotel and tourism management or culinary management.
- Outstanding leadership experience, ideally in upscale dining.
- Substantial banquet experience at a venue of similar size is a plus.
- A warm, authentic, and outgoing personality.
- Engaging communication and presentation skills in German and English.
- Knowledge of an additional foreign language is a plus.
- Flexibility and an impressive commitment to quality.
- An organized and structured approach to work with an eye for detail.
- Experience with Micros point-of-sale systems is a plus.
Skills
- Leadership
- Event Management
- Banquet Operations
- Budget Management
- Cost Control
- Billing
- Scheduling
- Strategy Development
- Team Collaboration
- Communication
- HACCP Compliance
- Training
- Recruitment
- Guest Relations
- German Language Proficiency
- English Language Proficiency
Location
- Berlin
Work Type
- Full-time
Experience Level
- Leadership experience
- Banquet experience
Education Level
- Hotel and restaurant management training
- Hospitality professional training
- Degree in hotel and tourism management
- Degree in culinary management
Salary/Compensations
- Attractive compensation
- Bonus of up to 20% of gross annual salary upon meeting targets
Benefits
- Permanent contract
- BVG/VBB transit pass coverage or free parking space
- Complimentary stay at the hotel with breakfast and dinner
- EGYM membership with significant employer contribution
- Vacation pay and Christmas bonus
- 30 days of vacation for 2026
- Worldwide travel discounts
- Corporate benefits with vouchers
- Online training courses
- Extra day of vacation in birthday month
- Team events
- Comfortable uniforms
- Free in-house dry cleaning
- Extensive meal options in employee restaurant
About the Company
- The JW Marriott Berlin, managed by Marriott International, is a luxury hotel located in the heart of Berlin.
- The hotel offers 500 guest rooms and suites, extensive meeting and conference facilities, two restaurants, a bar, and a spa.
- Marriott International promotes equal opportunity and values a diverse workforce and an inclusive corporate culture.
- Marriott Hotels strive to elevate the art of hospitality through innovation and thoughtful service.
- JW Marriott is part of Marriott International's luxury portfolio, with over 100 properties globally.
- JW Marriott prioritizes its associates, believing their happiness leads to guest satisfaction.
- JW Marriott associates are confident, innovative, genuine, and intuitive.
Equal Opportunity
- Marriott International promotes equal opportunity and values a diverse workforce and an inclusive corporate culture.
- Marriott International does not discriminate against anyone on the basis of disability, prior military service, or any other reason.