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About the Role
Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.
Responsibilities
- Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers
- Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client’s business goals
- Act as an expert advisor on the data vendors Alloy integrates with
- Help to integrate Alloy's API into an app in code
- Independently run end to end testing to ensure a successful client go live
- Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours)
- Serve as a client advocate by advocating for the evolution of Alloy’s products and services and driving client adoption of new capabilities
- Support the development of technical documentation and FAQs to serve client needs
Requirements
- 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role
- Experience working in the fraud, KYC/KYB, Risk/Compliance and/or at a Fintech Startup
- Hands-on, passionate and creative problem solver
- Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals
- Excellent communicator and presenter able to gain diverse audience confidence and buy-in
- Ability to build a deep understanding of a client's needs and guide them to a technical solution
- Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
- Experience working with REST APIs
- Able to travel occasionally (approximately once per quarter) for client on-sites
Skills
- backend (Node.js, Python)
- web development (Javascript, HTML/CSS, frontend frameworks - React)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive base salary
- Equity awards in the form of stock options (ISOs)
- Uncapped commissions
Benefits
- Unlimited holiday and flexible work policy
- Pension with employee contribution
- Up to 100% compensation for 16 weeks of parental leave
- Home office stipend for new employees
- Annual £900 learning & development stipend
- Equity plan
- Private health and dental care
- Training programs to help foster growth (Alloy Foundations, Alloy Lead, Etc.)
About the Company
- Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits.
- More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
- Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong.
- See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Equal Opportunity
- Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
- We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities.
- We encourage applicants to share needed accommodations with their recruiter.
- All Alloy jobs are listed on our careers page.
- Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address.
- We do not use outside applications or automated text messaging in our recruiting process.
- We will not ask for any sensitive financial or identification information during the recruiting process.
- If you’re ever unsure, please contact us directly via our website before sharing personal information.