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About the Role
As the first point of contact, you’ll play a crucial role in creating a welcoming atmosphere and providing exceptional service. Your responsibilities will include day-to-day reception duties and managing office services on-site.
Responsibilities
- Manage incoming and outgoing calls and maintain internal phone listings, speed dial numbers, and management contacts.
- Monitor and control site access for employees, contractors, couriers, suppliers, and visitors.
- Provide friendly, professional service that meets client expectations while building strong rapport.
- Represent ISS professionally and responsively at all times.
- Utilize company resources efficiently and manage costs in line with the office services budget.
- Assist colleagues during busy periods and handle general administrative tasks.
- Undertake additional duties as directed by your manager.
Requirements
- Fluency in both Mandarin and English is essential.
- Excellent time management and organizational skills, with the ability to prioritize and meet deadlines.
- Strong verbal and written communication skills for effective client interaction and documentation.
- Intermediate to advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- A minimum of 1 year’s experience in an operational office environment is desirable.
Skills
- Time management
- Organizational skills
- Prioritization
- Meeting deadlines
- Verbal communication
- Written communication
- Client interaction
- Documentation
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Location
- Chatswood
Work Type
- Full-time
- Onsite
Experience Level
- 1 year of experience in an operational office environment is desirable
Benefits
- Opportunities to develop your career within our global organisation
- Learning & Development opportunities
About the Company
- Connecting People and Places to Make the World Work Better
- ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
- We are committed to fair pay and a safe working environment.
- Learn more about ISS in Australia and New Zealand on our website.
Equal Opportunity
- ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
- We are committed to fair pay and a safe working environment.