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About the Role

Lead the Strategy and Operations Function for all Degree Programs (Nursing, Imaging, and Respiratory) at Stepful College. Own the operating model to scale these programs while maintaining quality, student satisfaction, and compliance. Drive strategy, organizational design, budget, and contribute to Stepful's growth.

Responsibilities

Lead and evolve Stepful College’s operating model, currently organized by Schools (Nursing, Imaging, and Respiratory).
Set the strategy to deliver degree programs at the highest quality at scale.
Build the operating cadence that lets each School Lead run their school independently while managing the full portfolio of degree programs.
Own the department's budget and resource allocation, making tradeoffs across schools and geographies.
Design how the department is organized as it grows, including leadership layers and senior roles to hire.
Lead Operations and Clinical Leaders, coaching them and setting clear expectations for performance and accountability.
Partner with Learning, Product, Legal, Growth, and Workforce Solutions to grow enrollment, deliver an exceptional student experience, and meet employer partner needs.
Push AI adoption across schools.

Requirements

12+ years of experience, including 5+ years leading multi-layered organizations (managers of managers) in operations or program leadership.
A track record of owning a department or business unit, including its strategy, budget, and org design, and scaling it through significant growth.
Experience leading regulated, licensure-track education programs (such as nursing or allied health), including direct work with state boards and accreditors.
Proven ability to drive workflows across multiple domains at once, and to build operating systems that let leaders move independently.
Executive communication skills: clear, concise writing and the ability to align executives, regulators, faculty, and employer partners.
A highly analytical, data-driven approach to diagnosing problems and making decisions.
Comfort leading in a fast-paced, sometimes ambiguous environment, and a willingness to get into the details when it counts.
Genuine curiosity about AI and a habit of experimenting with it to improve team work.

Skills

AI adoption
Data-driven decision making
Executive communication
Operations leadership
Program leadership
Strategy development
Organizational design
Budget management
Resource allocation
Team coaching
Performance management
Cross-functional partnership

Location

NYC
Hybrid

Work Type

Hybrid
Full-time

Experience Level

12+ years of experience
5+ years leading multi-layered organizations

Education Level

Advanced degree (e.g., MBA, MSN, EdD) - Bonus

Salary/Compensations

$230,000 - $260,000

Benefits

Meaningful Equity Stake
Subsidized Medical, Dental, and Vision insurance plan options
401(k)
FSA, HSA and commuter benefits
Learning stipend
Open vacation policy
15 days PTO annually
Stepful closed the last week of December
15 work-from-anywhere days
10 public holidays observed for 2026

About the Company

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent.
Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Partners with leading healthcare institutions to address the national shortage of healthcare workers.
Improving access to quality healthcare and healthcare career ladders.
Students form talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens.
Partnerships with half of the top 10 health systems in the US.
Backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT.
Named the #1 EdTech company in the U.S. by TIME for 2025.
Values: Care first, Learn quickly, Build together, Own it.

Equal Opportunity

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.