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About the Role

As an Ophthalmology Patient Journey Partner (PJP), you will play a pivotal role in promoting our exciting portfolio of Ophthalmology treatments to healthcare professionals. You will be responsible for building and maintaining strong relationships with key ophthalmology stakeholders, including Ophthalmologists, and other respective healthcare professionals/practice staff, to create meaningful solutions that improve patient outcomes.

Responsibilities

Independently meet territory metrics and targets, showing resilience and confidence when challenging Healthcare Professionals (HCPs).
Work with your team to advance customers through the adoption ladder and accelerate market growth to meet our patient-focused goals.
Drive adoption of our Ophthalmology products with healthcare providers.
Develop and execute account and territory plans to maximise opportunities that create value for our stakeholders and for Roche to and meet our goals.
Build strong, long-term relationships with ophthalmologists and other healthcare professionals.
Meet customer engagement metrics to optimise communication channels ensuring regular engagement with target customers through face to face meetings, virtual calls, dinner presentation meetings, clinic/practice luncheons and participation in industry events.
Provide expert knowledge on the clinical data and benefits of our treatment.
Collaborate internally with cross-functional teams (marketing, medical etc) to drive business growth and great customer experience.
Monitor and analyse territory performance, market trends and competitor activity to adjust strategies/tactics to improve outcomes.
Gather valuable insights from customers and effectively communicate them to the internal team to help validate and define our strategic initiatives.
Adhere to company policies and industry regulations, maintaining the highest standards of professionalism and ethics.

Requirements

5+ years or equivalent level of experience as a specialist pharmaceutical representative or in similar capacity.
In-depth knowledge of the healthcare system and the role of multiple stakeholders within Ophthalmology area.
Significant experience and knowledge in the Ophthalmology landscape (and a demonstration of previous strong learning agility), including treatments and clinical data in this therapeutic area (desirable).
Ability to prioritise and manage external stakeholder requests, especially when the value of the engagement or initiative is not clearly defined or aligned with Roche's objectives.
Valid driver’s licence and willingness to travel within (and at times, outside) the assigned territory.
Having a valid driving license and the full eligibility to live and work in Australia is necessary as visa and/or relocation support is not available for this role.

Skills

Communication
Relationship-building
Stakeholder engagement
Partnering capabilities
Integrity
Positive, self-directed, collaborative approach
Leveraging networks
Taking calculated risks
Acting decisively on opportunities

Location

Central NSW including Newcastle and Tamworth
Sydney-field-based

Work Type

18 Months Max Term contract role
Full-time

Experience Level

Experienced

Education Level

Bachelor’s degree (or relevant diploma) in Life Sciences, Business, or a related field (essential).

Benefits

Rewarding growth opportunities
Competitive remuneration package
Collaborative culture
Empowered and trusted to make decisions
Accessible and inspiring leaders

About the Company

For over 60 years, Roche has been guided by a profound vision: to transform healthcare and deliver life-changing treatments to patients who need them most.
Our current and future focus in Ophthalmology continues to expand to meet high unmet vision needs for patients.
Leading with bold moves, while grounded in science and experience, our focus is on turning scientific breakthroughs into better outcomes for patients, healthcare systems, and society.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.
Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.

Equal Opportunity

Roche is an Equal Opportunity Employer.
We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community.
We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration.