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About the Role

Oracle Cloud Infrastructure (OCI) powers Oracle’s global cloud services through highly available, large-scale, enterprise-grade data center environments. The Data Center Infrastructure Operations / Facilities team plays a critical role in sustaining OCI’s performance, security, and operational resilience by ensuring infrastructure systems operate reliably at scale. You will join a technically rigorous organization with a culture grounded in operational excellence, disciplined processes, and continuous improvement, where infrastructure reliability, safety, and execution quality are foundational to delivering cloud services worldwide.

Responsibilities

Design and document end-to-end operational processes for mission-critical data center operations across electrical, mechanical, environmental, security, and compliance domains.
Translate complex technical and operational workflows into clear, accurate, and actionable documentation for a globally distributed operations workforce.
Author and maintain high-quality SOPs, MOPs, EOPs, emergency response procedures, and engineering standards, ensuring consistency, usability, and technical accuracy.
Ensure all documentation aligns with applicable industry standards and frameworks, including ITIL, ISO 27001 / 14001, ASHRAE, NFPA, and Uptime Institute Tier guidelines, as well as Oracle internal security and compliance requirements.
Manage document lifecycle activities, including version control, change tracking, peer review coordination, and audit readiness, supporting internal and external compliance needs.
Collaborate with automation, IT, and facilities engineering teams to integrate operational documentation into Oracle’s digital knowledge and workflow platforms.
Contribute to continuous improvement efforts by identifying process gaps, incorporating operational feedback and incident learnings, and updating documentation to support safer, more reliable execution.

Requirements

Exceptional technical writing and information architecture skills, with the ability to synthesize complex operational and technical workflows into clear, compliant, and globally accessible documentation.
Strong change-management and stakeholder-engagement capability, translating operational objectives and risk considerations into structured, measurable, and adoptable standards.
Solid project execution and organizational skills, including experience managing documentation initiatives across multiple workstreams, priorities, and stakeholders.
Hands-on experience with digital documentation and process tools, such as Confluence, SharePoint, Visio, and BPM or workflow platforms.
Experience supporting knowledge transfer through process walkthroughs, documentation reviews, and technical training sessions for geographically distributed teams.

Salary/Compensations

$91,400 to $187,000 per annum

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

About the Company

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Equal Opportunity

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.