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About the Role
Gaia is seeking a hands-on, entrepreneurial Chief of Staff to serve as a trusted thought partner to the CEO, helping to translate the company's ambitions into tangible results by shaping priorities, improving decision-making, and ensuring focus and accountability. This role blends company strategy and business operations with direct ownership of people operations administration and executive support for the CEO.
Responsibilities
- Serve as a trusted thought partner to the CEO, contributing to company strategy, evaluating opportunities, and providing clear recommendations.
- Drive alignment and accountability across the leadership team by translating company goals into clear priorities, owners, and milestones.
- Lead planning discussions and progress reviews, maintaining visibility into commitments and ensuring decisions lead to action.
- Resolve dependencies, navigate tradeoffs, and sustain momentum across teams.
- Own special projects spanning supply chain, pharmacy, formulation, brand, product, contracts, and partnerships.
- Define problems, develop approaches, bring together the right people, and drive implementation for cross-functional projects.
- Partner with the CEO on investor, partner, and team engagements, shaping materials, recommendations, and intended outcomes.
- Support fundraising, diligence, and investor follow-up.
- Communicate decisions clearly and represent the CEO in meetings or projects as needed.
- Manage onboarding, offboarding, employee records, and recurring people processes.
- Coordinate with outside providers and internal owners for people operations, handling sensitive information with care.
- Build reliable people processes to support team growth.
- Coordinate scheduling, travel, expenses, and meeting logistics with an understanding of company priorities.
- Travel with the CEO, prepare for key engagements, and manage follow-through to ensure commitments translate into progress.
Requirements
- Bachelor's degree or equivalent practical experience.
- 2+ years of experience in business operations, strategy and operations, an early-stage startup, consulting, program management, or a similarly demanding role.
- Demonstrated ownership of projects from planning through execution.
- Exceptional problem-solving ability and sound judgment.
- Ability to learn quickly, make decisions with incomplete information, engage experts, and handle sensitive information with discretion.
- High agency and an entrepreneurial mindset.
- Resourcefulness to work independently and take ownership of both strategic projects and administrative responsibilities.
- Excellent organization, communication, and follow-through skills.
- Ability to manage multiple workstreams, clarify priorities, build trust across teams, and navigate disagreement constructively.
- Strong working proficiency with AI tools, spreadsheets, presentation tools, and project management systems.
- Experience using data to inform decisions and organize work.
Skills
- Business operations
- Strategy and operations
- Early-stage startup experience
- Consulting
- Program management
- Problem-solving
- Judgment
- Learning agility
- Decision-making
- Expert engagement
- Discretion
- Agency
- Entrepreneurial mindset
- Resourcefulness
- Independent work
- Organization
- Communication
- Follow-through
- Workstream management
- Priority clarification
- Team trust building
- Constructive disagreement navigation
- AI tools proficiency
- Spreadsheet proficiency
- Presentation tool proficiency
- Project management system proficiency
- Data analysis for decision making
Location
- San Francisco, CA
- Onsite
Work Type
- Onsite
- Full-time
Experience Level
- 2+ years of experience
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- $115,000 – $190,000
Benefits
- Comprehensive medical, dental, and vision insurance with HSA and FSA options
- One Medical membership, 24/7 virtual care, and mental health support
- Generous paid time off, company holidays, and sick time
- Life and Disability Insurance
- 401(k) retirement plan
- Pre-tax commuter benefits for transit and parking
- Generous equity
About the Company
- Gaia's vision is to fundamentally change our relationship with medicine by creating a personalized drug delivery platform that simplifies medication adherence.
- The platform aims to reduce the mental burden of adherence, freeing up time, energy, and attention.
- Gaia is initially targeting hormone replacement therapy (HRT) for perimenopause and menopause.
- The company has partnered with leading OB-GYNs and believes its platform will become the preferred method for hormone treatment.
- Gaia is assembling its founding team in San Francisco to reimagine how medicine fits into our lives.
- The company values building at the intersection of breakthrough science and deep human empathy.
- Gaia is building by design, with the quality of the company matching the ambition of the science.
- The company seeks individuals who care deeply about their work and colleagues, move with urgency, maintain high standards, and possess ambition without losing humanity.
- Gaia aims to build a lasting company that improves life for future generations.
- Founding team members will help launch the first product in late 2027, prove a new model of care, and define Gaia's future.