Surgery Scheduler/Insurance Verification Specialist 8:30 am - 5:00pm
Hayes Valley Surgery Center · CA, US
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About the Role
We are a modern, state-of-the-art outpatient surgery center seeking a Surgery Scheduler/Insurance Verification Specialist to manage patient registration, insurance verification, and scheduling coordination.
Responsibilities
- Welcome patients, families, physicians, and visitors in person or over the phone.
- Perform pre-registration and registration of patients, including entering insurance and demographic information and consent forms into the EMR system.
- Complete insurance verifications.
- Notify patients of insurance coverage and copay/coinsurance responsibilities.
- Receive and direct phone calls, distribute mail and messages, and assist the business office.
- Prepare patient documents.
- Accept and post payments.
- Collaborate with clinical staff to understand procedure lengths, room availability, and supply needs.
- Coordinate the schedule with the anesthesia group.
- Perform other duties as assigned.
Requirements
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.
- Current Basic Cardiac Life Support Certification or willingness to complete by start date.
Skills
- EMR systems
- Commercial and private insurance plans
- Google Suite
- Additional languages preferred
Location
- San Francisco
Work Type
- Outpatient
Experience Level
- 1 year or more experience with insurance verification, preferred
- 1 year or more experience in a medical office setting, preferred
Education Level
- High School graduate or equivalent
Salary/Compensations
- Salary commensurate with experience
About the Company
- A modern, state-of-the-art outpatient surgery center located in the heart of San Francisco.