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About the Role
The Senior Manager, Sales Operations leads the operational processes, tools, and governance supporting field sales activities in Japan, focusing on field sales support and event operations.
Responsibilities
- Lead processes for field sales activity planning, targeting, budget planning, and resource allocation.
- Implement and maintain approved territories, target lists, call plans, field sales organizational hierarchies, account assignments, and deployment changes.
- Manage KPIs, dashboards, and reporting for sales, field activities, and customer coverage.
- Monitor actual performance against sales forecasts, analyze variances, and recommend improvements.
- Establish and manage a regular business review framework, including field sales performance reviews and management meetings.
- Oversee CRM and SFA implementation and operations, user adoption, usage standards, and user support.
- Support SFE-led design of sales incentive and recognition programs and administer these programs.
- Establish operational processes for field promotional activities, including speaker programs and product information meetings.
- Standardize, update, and communicate sales processes, business rules, approval workflows, SOPs, and operational guidelines.
- Support sales team coordination and execution through cycle planning, sales meetings, and internal commercial event logistics.
- Manage sales budgets, expenses, and materials, as well as operational vendor schedules, contracts, and service quality.
- Arrange equipment and supplies, establish printing and equipment-use policies, and develop operational support processes.
- Oversee onboarding and deployment readiness for product launches and sales organization expansion.
- Manage onboarding, service levels, performance, training coordination, issue escalation, and business continuity planning for contract sales organizations.
- Ensure all sales operations comply with company policies, applicable laws, regulations, industry codes, and information management requirements.
Requirements
- Bachelor’s degree in business, life sciences, or a related field.
- At least eight years of experience in commercial operations, sales planning, sales management, or business management within the pharmaceutical or biotechnology industry.
- Experience in field sales operations, sales forecasting, performance management, and CRM or SFA systems.
- Demonstrated ability to design and improve operational processes and manage multiple priorities within required timelines.
- Strong quantitative analytical skills and advanced proficiency in Excel and PowerPoint.
- Strong attention to detail, sound judgment, and a firm commitment to compliance and data integrity.
- Ability to effectively influence and collaborate with cross-functional stakeholders.
- Native-level Japanese proficiency and business-level English communication skills.
Skills
- Salesforce or a comparable CRM platform
- Designing or administering field sales incentive programs in Japan
- Supporting oncology product launches or a growing biotechnology company
Location
- Japan
Work Type
- Hybrid
Experience Level
- Senior Manager
- At least eight years of experience
Education Level
- Bachelor’s degree
About the Company
- Revolution Medicines is a global, commercial-state oncology company dedicated to discovering, developing and delivering innovative medicines for patients with RAS-addicted cancers.
- Leveraging its differentiated RAS(ON) tri-complex inhibitor platform, the company is advancing a broad, integrated portfolio of oral RAS(ON) inhibitors designed to directly target the active, cancer-driving state of RAS.
- Founded on rigorous scientific inquiry and a willingness to challenge long-held assumptions, Revolution Medicines is committed to changing the trajectory of disease for patients with RAS-addicted cancers worldwide.
- Our people are united by a shared way of working: follow the science, challenge assumptions, act with urgency and hold ourselves to a high standard of rigor—all in service of patients.
Equal Opportunity
- Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone.
- We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy.
- We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines.
- These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message.
- Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process.
- All legitimate communication from Revolution Medicines will come from an official @revmed.com email address.
- If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.