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About the Role
Account Managers at T&P are passionate about understanding client businesses and building strong relationships. This role involves working directly with clients and cross-functional teams to deliver multi-channel programs, encompassing project management, leadership, and administrative duties for key accounts. Success requires exceptional attention to detail, strong project management and problem-solving skills, and experience managing integrated projects in a fast-paced, collaborative environment.
Responsibilities
- Manage all aspects of client project development and production from start to finish.
- Maintain up-to-date project status reports and lead status calls.
- Drive the project process, including resourcing with production and creative teams.
- Develop studio and tactical briefs.
- Serve as the primary lead for studio output, ensuring precise briefing, adherence to schedules, and high-quality asset delivery.
- Manage and deliver asset trafficking timelines and documents.
- Serve as the primary point of contact for clients, addressing daily needs and building strong relationships.
- Write and distribute detailed contact reports.
- Develop and distribute estimates, secure approvals, and coordinate with finance.
- Ensure adherence to client processes.
- Facilitate clear communication and collaboration between creative teams, internal resources, and clients.
- Contribute to budget management by coordinating estimates, approvals, and tracking project expenses.
- Contribute to creative briefs and brand positioning discussions.
- Maintain accurate records of client meetings, project progress, budgets, and other essential information.
- Handle administrative tasks such as scheduling meetings and booking rooms.
Requirements
- 1-4 years of relevant ad agency or marketing environment experience.
- Experience leading projects and programs independently and collaboratively.
- Proven ability to partner with studio teams, overseeing the client-side production lifecycle.
- Experience managing a range of channel requirements and production needs, including social, digital, radio, print, DM and video.
- Extremely high attention to detail.
- Outstanding written and verbal communication skills.
- Highly proactive and responsive.
- Ability to manage multiple stakeholders and priorities simultaneously.
- Excellent interpersonal skills; ability to independently manage client contacts day to day.
- A self-starter, resourceful problem-solver.
- Ability to establish and command administrative controls of a large scale account.
- Proficiency in managing multiple projects to tight timelines in a fast-paced environment.
- Proficiency in spreadsheets, PowerPoint, and word documents.
Skills
- Project Management
- Client Relationship Management
- Internal Collaboration
- Financial Management
- Strategic Thinking
- Documentation
- Administration
- Attention to Detail
- Written Communication
- Verbal Communication
- Proactiveness
- Responsiveness
- Stakeholder Management
- Priority Management
- Interpersonal Skills
- Problem-Solving
- Spreadsheet Proficiency
- PowerPoint Proficiency
- Word Document Proficiency
Experience Level
- 1-4 years
About the Company
- T&P is an agency where Account Managers are essential to how they work.