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About the Role

Rose Associates is seeking a motivated and customer-focused Residential Property Porter to join their team and contribute to resident satisfaction and well-being.

Responsibilities

Maintain the property’s aesthetic appeal and perform routine cleaning tasks in common areas, including hallways, lobbies, and recreation spaces.
Ensure outdoor grounds and landscaping are clean and well-maintained.
Assist in snow and ice removal during inclement weather and manage pathways for resident safety.
Collect and dispose of trash from common areas and follow proper recycling procedures.
Collaborate with maintenance staff to address minor repairs, painting, water intrusion cleanup, and other service requests.
Clean vacant units to prepare them for new residents.
Provide excellent customer service to residents, responding to inquiries and concerns promptly.
Cover front desk/concierge duties and deliver packages to tenants as needed.
Comply with workplace safety and OSHA regulations.
Be present on-site to address building matters and meet with tenants, staff, vendors, and visitors.
Ascend and descend stairs, position in small spaces for inspections and repairs, and lift/move objects over 50 pounds.
Work in varying environmental climates and circumstances.
Perform duties in residential environments where domestic pets are present, including occupied apartments.

Requirements

Must be able to work a flexible schedule including days, nights, weekends, and holidays.
Work authorization required.
Ability to operate and maintain landscaping and maintenance equipment.
Strong communication and interpersonal skills.

Skills

Customer service
Communication
Interpersonal skills
Maintenance
Cleaning
Repair

Location

New York City

Work Type

Onsite
Full-time

Experience Level

Entry Level

Education Level

High School diploma or equivalent preferred

Salary/Compensations

$18 per hour

About the Company

Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
Their services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
They partner with private owners and institutional investors globally.
Rose Associates utilizes technology and team expertise to operate over 30,000 units across 250 properties.
They have been the top-rated manager for resident satisfaction in the US on Kingsley Surveys for three consecutive years.
Established in 1925, Rose Associates has a century of real estate expertise and a reputation for excellence and integrity.
It is a woman-owned business led by CEO Amy Rose, committed to a corporate culture of belonging and inclusion.
They are expanding across the Northeast and offer career growth opportunities in a supportive environment.

Equal Opportunity

Beware of Recruitment Fraud: All official communication will come from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process. We will never extend a job offer without first conducting a formal in-person interview. If you receive a suspicious message, mark it as spam or phishing and report it to recruiting@rosenyc.com.