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About the Role

Rose Associates is seeking a hands-on Community Manager to oversee property operations, develop a high-performing team, enhance resident satisfaction, and drive financial results. In this role, you’ll oversee leasing, budgeting, building operations, and regulatory compliance while working with residents, vendors, and leadership to maximize property performance and maintain an exceptional living experience.

Responsibilities

Oversee daily property operations, team performance, staffing, scheduling, training, and employee development.
Communicate with ownership, senior management, and internal departments to achieve property goals.
Supervise new-building construction activities, as applicable.
Lead leasing, marketing, renewal, and retention initiatives to meet occupancy and revenue goals.
Monitor market trends and collaborate with marketing to strengthen the property's competitive position.
Review applications, lease renewals, and lease packages.
Address resident concerns, foster community engagement, and enforce lease terms in accordance with applicable laws and procedures.
Support operating budgets, forecasts, financial reporting, and expense management.
Analyze financial trends and recommend strategies to improve profitability and preserve asset value.
Process invoices, oversee vendor payments, negotiate service contracts, and monitor vendor performance.
Conduct property inspections and coordinate preventive maintenance, repairs, vendors, and capital improvements.
Ensure compliance with applicable federal, state, and local laws, company policies, lease requirements, and health and safety standards.
Coordinate with leasing, accounting, and compliance teams to maintain accurate records and support audits and inspections.
Verify insurance requirements, report property damage and liability incidents, and complete required documentation.
Conduct apartment inspections and enforce lease provisions in accordance with Fair Housing laws, privacy protections, and applicable notice requirements.
Remain available after hours to coordinate emergency responses and corrective actions.

Requirements

Bachelor’s degree in business, marketing, real estate, finance, or a related field, or equivalent experience.
Minimum of five years of multifamily residential community management experience.
Proficiency in Microsoft Office and property management platforms, including iLuvLeasing, On-Site, Elise AI, RentCafe, and Yardi.
Strong knowledge of building operations, maintenance, budgeting, forecasting, financial reporting, and GAAP.
Understanding of leasing, marketing, occupancy management, and resident retention.
Excellent leadership, communication, organizational, and problem-solving skills.
Valid New York State real estate license or ability to obtain one within 120 days of employment.
Active license holders must register their license with Rose Associates upon hire.
Authorization to work in the United States.
Availability to work weekends, including Saturdays and Sundays, as needed.
Regular on-site attendance is required to oversee operations, meet with residents and staff, coordinate vendors, and conduct inspections.
The role requires the ability to move throughout properties, including ascending and descending stairs, and to work in varying environmental conditions encountered during property operations.
Effective communication and professional interaction with residents, employees, vendors, contractors, visitors, and ownership representatives are essential.
The position requires the ability to perform essential job functions in residential environments where domestic pets, including dogs and cats, may routinely be present.
Other responsibilities may be assigned as needed to support property operations and business objectives.

Skills

Microsoft Office
iLuvLeasing
On-Site
Elise AI
RentCafe
Yardi
Building operations
Maintenance
Budgeting
Forecasting
Financial reporting
GAAP
Leasing
Marketing
Occupancy management
Resident retention
Leadership
Communication
Organizational skills
Problem-solving skills

Location

On-Site

Work Type

Full-time

Experience Level

Minimum of five years of multifamily residential community management experience

Education Level

Bachelor’s degree in business, marketing, real estate, finance, or a related field, or equivalent experience

Salary/Compensations

$85,000 – $95,000, plus significant incentive pay

Benefits

Comprehensive benefits package

About the Company

Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, operating approximately 250 properties and more than 30,000 residential units across markets from Philadelphia to Boston.
As a woman-owned company, we combine a century of industry expertise with innovative technology and a commitment to excellence, integrity, and inclusion.
For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform among its surveyed peer group of firms managing 10,000–30,000 units.

Equal Opportunity

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com.