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About the Role
We are seeking a Senior Full Stack Engineer specializing in AI and Conversational Systems to design, build, and operate production-grade conversational interfaces and generative AI features, bridging advanced AI tooling with modern frontend and backend architectures.
Responsibilities
- Design and build intelligent agent workflows, conversational flows, and generative AI features using Dialogflow CX, Vertex AI, AgentStudio, and advanced prompt/context engineering techniques.
- Develop high-performance, responsive user interfaces using React, Vite, Tailwind CSS, and Storybook, integrating WebSockets for real-time conversational and CoPilot streaming capabilities.
- Build and maintain scalable backend services and API layers (Node.js/TypeScript, Java, Apigee) to support secure, low-latency communication between front-end applications and AI model providers.
- Implement robust evaluation, testing, and monitoring frameworks for AI-enabled features—focusing on accuracy, response latency, guardrails, prompt regression, and handling non-deterministic model behaviour.
- Partner with product managers, AI architects, UX designers, and platform engineers to deliver secure, production-ready AI capabilities at enterprise scale.
Requirements
- Demonstrated track record of building and operating conversational or generative AI features in live production environments.
- Hands-on experience with at least one major conversational AI platform (e.g., Dialogflow CX) and one major LLM/ML platform (e.g., Vertex AI).
- Deep production experience across React, Node.js/TypeScript, and Java, alongside real-time communication protocols like WebSockets.
- Proven capability in evaluating and testing AI-enabled features rather than only traditional deterministic code (measuring model accuracy, latency, guardrails, and prompt regression).
- Experience working with agentic frameworks, prompt/context optimization patterns, or specialized UI component libraries for AI apps.
- Familiarity with secure enterprise API gateways (Apigee) and cloud-native deployment patterns on Google Cloud Platform.
- Valid Australian work rights.
- May be required to undergo relevant background, probity and police checks.
Skills
- AI
- Conversational Systems
- Dialogflow CX
- Vertex AI
- AgentStudio
- Prompt Engineering
- Context Engineering
- React
- Vite
- Tailwind CSS
- Storybook
- WebSockets
- Node.js
- TypeScript
- Java
- Apigee
- Agentic Frameworks
- Google Cloud Platform
Location
- Sydney
Work Type
- Hybrid
Experience Level
- Senior
- Production AI Experience
- Full Stack Core Stack
About the Company
- At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart.
- Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
- We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work.
- Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes.
- Join us and accept the challenge of creating a better tomorrow.
- This is a place for people who like to get stuck in, bring ideas to life and make things happen.
- You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career.
- Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own.
- We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.
- Ready to make extraordinary happen?
- We'd love to hear from you.
Equal Opportunity
- We celebrate diversity and inclusion
- We value different perspectives, experiences and strengths our people bring.
- We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.