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About the Role

Warby Parker is seeking a Quality Supervisor for their optical lab in Sloatsburg, NY. This role ensures a remarkable customer experience by upholding best-in-class laboratory standards. The ideal candidate enjoys teaching, training, and developing teams, with a keen eye for detail to meet and exceed quality standards.

Responsibilities

Monitor, evaluate, analyze, and improve product quality in collaboration with the Quality Manager.
Own key facility metrics, including production breakage and return rates.
Manage, coach, mentor, and develop employees to foster collaboration and enhance performance.
Participate in training and development activities for production and quality employees to ensure SOP and work process compliance.
Complete daily batch audits across various departments to verify quality standards.

Requirements

2+ years of Quality Assurance and/or Quality Control experience in a large-scale manufacturing environment.
Experience with people management in an industrial setting.
Inquisitive and analytical with a focus on root-cause analysis and corrective action.
Positive team leader and exceptional team player capable of building respect.
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Skills

Quality Assurance
Quality Control
People Management
Root-cause Analysis
Corrective Action
Team Leadership
Teamwork

Location

Sloatsburg, NY

Work Type

Full-time
Part-time

Experience Level

2+ years

Salary/Compensations

Competitive base salary/hourly rate
Variable compensation for eligible employees
Overtime pay for non-exempt employees working over 40 hours/week

Benefits

Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave
Paid Holidays
Vacation days per year
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear

About the Company

Warby Parker is committed to providing a remarkable customer experience through their in-house optical lab.

Equal Opportunity

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).
WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).