Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Creative Director - Brand Narrative role.

Rezi rewrites your resume against Mercury's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Creative Director - Brand Narrative posting at Mercury — free, in seconds.

About the Role

Mercury is seeking a Creative Director to build and lead Brand Narrative, a new team within Brand Creative. This role involves translating company strategy, product truths, customer insights, and cultural observations into original concepts for key launches, campaigns, and brand moments. The ideal candidate will originate ideas and oversee their development into finished work, demonstrating exceptional concept development and collaborative leadership.

Responsibilities

Originate and lead creative ideas, partnering with Product Marketing and Brand Marketing to develop concepts from briefs.
Develop concepts that can manifest in various formats including film, social, out-of-home, digital, experiences, and partnerships.
Bring ambitious concepts to life by collaborating with creative peers and the full studio, including Brand Design and Writing leads.
Work closely with Motion and Production teams throughout the creative process, remaining involved in film development from script to final edit.
Integrate audience and distribution thinking into creative concepts, considering how work will be discovered, watched, and shared.
Push creative boundaries by leading concept development and critique, utilizing tools like rough scripts, prototypes, and AI to test ideas.
Proactively identify opportunities and develop ideas based on curiosity about Mercury’s products, customers, and the broader culture.
Partner with Product Marketing, Brand Marketing, Product Design, Comms, and Insights to identify key moments for creative investment.
Present recommendations for creative investment to senior leadership.
Build and lead the Brand Narrative team, defining its purpose, priorities, creative standards, and working practices.
Hire and develop team members, shaping the team's structure and capabilities.
Set clear expectations and coach individuals to enhance their judgment and conceptual strength.
Foster a culture where experimentation, honest feedback, and cross-disciplinary contributions are encouraged.
Establish clear processes from insight to execution, incorporating critique and collaboration.
Develop relationships with external creatives and agencies to bring in diverse perspectives and capabilities.

Requirements

A strong creative foundation in art direction, design, or copywriting.
Portfolio showcasing original concepts developed into ambitious, well-crafted work across multiple formats.
Ability to explain personal contributions, idea evolution, and the impact of collaboration.
Deep experience in developing film-led ideas from concept through production, with strong instincts for story, scripts, performance, pacing, and sound.
Track record of deep creative collaboration with design and writing peers, leading multidisciplinary work from concept through production.
Ability to build trusted partnerships, bring a clear point of view, listen actively, and constructively resolve creative disagreements.
Strong taste, cultural awareness, and product curiosity, with the ability to understand complex business or product and translate it into clear, surprising, and memorable concepts.
Experience developing creative people and shaping team workflows, providing specific feedback, setting high standards, and creating an environment for creative risk-taking.
Excitement for building a new function, including its everyday practices and culture.
Clear communication skills to rally people around concepts and explain their value.
Sound judgment to navigate competing perspectives and balance creative ambition with project momentum.
Ability to take ownership in ambiguous situations.

Skills

Concept development
Film-led storytelling
Creative direction
Brand narrative development
Cross-functional collaboration
Team leadership
Mentorship
Communication
Strategic thinking
Cultural awareness
Product curiosity
Portfolio development
Scriptwriting
Visual development
Production oversight
Editing
Audience and distribution strategy
Proactive idea generation
Creative critique
AI tools utilization

Location

US employees in New York City
US employees in Los Angeles
US employees in Seattle
US employees in the San Francisco Bay Area
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area
Canadian employees (any location)

Work Type

Full-time

Experience Level

Senior
Director

Salary/Compensations

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $189,400—$236,700 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $170,400—$213,000 USD
Canadian employees (any location): $179,000—$223,700 CAD

Benefits

Equity (stock options/RSUs)
Benefits

About the Company

Mercury values diversity & belonging.
Mercury is proud to be an Equal Employment Opportunity employer.
Mercury offers a competitive total rewards package including base salary, equity, and benefits.
Salary and equity ranges are competitive within the SaaS and fintech industry and are updated regularly.
New hire offers are determined by candidate experience, expertise, geographic location, and internal pay equity.

Equal Opportunity

All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
Mercury is committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.
If assistance or accommodation is needed, applicants should inform their recruiter once contacted about a role.