Bilingual Intake Coordinator – Flexible Schedules
Foundation Communities Inc · Austin, TX, US
23 days agoImpress employers and recruiters.
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About the Role
The Bilingual Intake Coordinator greets clients, conducts eligibility screenings, and assists taxpayers in assembling required information and documents. This is a great opportunity for individuals seeking temporary work, a second job, or an entry-level position within a dynamic non-profit organization.
Responsibilities
- Conduct intake interviews with clients, including validating identities, screening for eligibility, reviewing documents, and ensuring readiness for tax preparation.
- Serve as a client resource by answering questions and providing high-quality customer service.
- Support site managers with operational tasks as needed.
- Protect client confidentiality.
- Complete all specified paid training and tax certifications.
Requirements
- Prior experience working in a fast-paced environment.
- Professional demeanor with excellent communication and customer service skills.
- Written and verbal proficiency in English and Spanish.
- Ability to sit or stand at a desk for long periods indoors.
- Ability to use eye-hand coordination for monitor viewing and high-volume keyboard use.
Skills
- Customer service
- Communication
Location
- Austin
- Wells Branch
- Round Rock
- Taylor
Work Type
- Full-time
- Part-time
- Temporary
- Seasonal
Experience Level
- Entry-level
Salary/Compensations
- $20.00/hour
About the Company
- Foundation Communities' Tax Help program provides high-quality tax return preparation at tax sites.
- Team members make a significant impact in the Austin community while gaining meaningful non-profit experience.
- Foundation Communities is a well-respected organization.
Equal Opportunity
- Foundation Communities is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.