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About the Role
The Outside Sales & Design Consultant is a skilled salesperson providing custom design and organization solutions for homes. This role involves in-home consultations, design, installation, and organizing to manage customer projects seamlessly. Responsibilities include building repeat clientele, generating leads, and serving as part of a local market sales and design team. This is a full-time exempt position with a competitive base salary, a ramp-up period, and monthly bonus incentives tied to sales performance.
Responsibilities
- Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home.
- Establishes trust, rapport, and understands customer needs to design and present projects and customized plans clearly and professionally.
- Manages and maintains multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up, and consistent communication.
- Develops clientele and new leads through ongoing customer relationships, networking, and referrals.
- Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals.
- Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities.
- Maintains discretion related to all confidential/sensitive company and customer information.
Requirements
- Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space.
- Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
- Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing.
- Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities.
- Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills.
- Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
- Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
- Must be at least 18 years of age.
- The Container Store promotes a smoke-free, drug-free environment.
Skills
- Outside sales
- Custom design
- Organizational solutions
- In-home consultations
- Clientele building
- Lead generation
- Networking
- Community outreach
- Interior design principles
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Salesforce
- AutoCad based design tools
- Windows-based systems
Location
- In-home consultations within a travel radius of up to 100 miles
Work Type
- Full-time
- Outside sales
Experience Level
- 2-5 years of outside sales experience preferred
- Custom spaces or closets experience preferred
Education Level
- College degree preferred
Salary/Compensations
- $35,000 base draw
- Opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission
Benefits
- Comprehensive benefits package
- Health insurance
- 8-week paid training program
About the Company
- Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States.
- We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.
- We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Equal Opportunity
- We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.