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About the Role
The Core Experience team owns the software platform and product that delivers a modern power company experience, ensuring members' lights stay on and their bills go down. This role focuses on building the platform that powers expansion and the product members love, coordinating physical installations from start to finish.
Responsibilities
- Own the member journey end to end, from the first website visit to the moment a member checks the app during an outage
- Build the discovery and checkout experience: accurate plans and pricing for every address, across products and markets
- Build the activation experience: photo submission, a live status tracker and internal tools that keep members, our operators, utilities, and install crews on the same page
- Turn live battery telemetry into clear in-app experiences, including real-time outage status, bills that explain themselves and battery performance
- Ship across the full stack (database, API and UI) and define the metrics that tell us whether it worked
- Partner with design, Growth, deployments and member support, and use support data to build self-serve into the product
Requirements
- 2+ years of experience building production software in product or full-stack engineering roles
- Strong experience designing system architecture for complex web applications
- Track record of owning products or platforms from concept through launch and iteration
- Strong product judgment and a track record of turning ambiguous ideas into shipped, useful products.
- Ability to work across the stack and collaborate closely with XFN teams
- Ready to work with intensity and urgency, and to hold a high bar for your own output.
- Priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.
Location
- in-person
Work Type
- full-time
Experience Level
- 2+ years
About the Company
- Base is America’s next-generation power company, rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system.
- We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.