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About the Role

We are looking for a proactive and highly organized Sales Enablement Program Manager to drive clarity, consistency, and continuous learning across global sales and Account Management teams. This role is critical in operationalizing our everboarding strategy, focusing on ongoing education beyond initial onboarding. It requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.

Responsibilities

Support ongoing learning initiatives by planning, building, facilitating, and maintaining scalable sales enablement content beyond onboarding.
Curate and maintain centralized knowledge resources, partnering with subject matter experts across Product, Marketing, and Sales to ensure accuracy and consistency.
Operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.
Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
Manage internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts.
Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.
Support regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.

Requirements

4+ years of experience in Sales Enablement, Sales, or Account Management.
Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.
Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Skills

Content Operations
Learning Science
Stakeholder Management
Sales Context Awareness
Instructional Design
Content Strategy
Sales Operations
Coaching Methodologies (e.g., GROW)

Location

Remote

Work Type

Full-time

Experience Level

4+ years

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

About the Company

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy.
Square makes commerce and financial services accessible to sellers.
Cash App is the easy way to spend, send, and store money.
Afterpay is transforming the way customers manage their spending over time.
TIDAL is a music platform that empowers artists to thrive as entrepreneurs.
Bitkey is a simple self-custody wallet built for bitcoin.
Proto is a suite of bitcoin mining products and services.
Together, we’re helping build a financial system that is open to everyone.

Equal Opportunity

Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class.
We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.
We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.