Senior Living Sales Consultant at RL Communities | Fayetteville, NY, US | Rezi

Senior Living Sales Consultant at RL Communities

Senior Living Sales Consultant

RL Communities · Fayetteville, NY, US

3 weeks ago

Senior Living Sales Consultant

RL Communities · Fayetteville, NY, US

23 days ago
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About the Role

As a Senior Living Consultant, you will be a trusted guide helping seniors and their families navigate important life transitions. You will connect families to our Independent Living Retirement Community, offering security, community, and peace of mind, while driving occupancy growth.

Responsibilities

  • Develop and implement a strategic sales plan in collaboration with Community Managers and Field Support Leadership to meet occupancy objectives.
  • Maintain timely follow-ups and detailed updates in the Prospect Management System, including notes on contact attempts.
  • Proactively drive outreach with high call volumes (up to 50+ per day) when occupancy is low and tours are not scheduled.
  • Drive meaningful engagement with prospective residents through phone calls, home visits, and personalized tours to uncover needs, identify and overcome objections, and foster strong relationships.
  • Advance the sales process using the approved RLC approach to build trust.
  • Grow the lead base through proactive outreach to senior living influencers and community partners.
  • Participate in events that create opportunities for new residents.
  • Participate in leadership meetings to address resident needs, plan events, and support business goals.
  • Provide regular updates to supervisors and Field Support Leadership on prospect activity.
  • Secure signed rental agreements, complete all move-in documentation, and collect required funds for new residents.
  • Manage and process paid waitlist deposits.

Requirements

  • Proven sales success, ideally in senior living, hospitality, or multi-unit housing.
  • Be at least 18 years of age or older.
  • Flexibility: Primary schedule is Tuesday-Saturday, plus evenings and additional days as needed for tours and events.
  • Exceptional communication skills and a warm, credible presence with seniors and their families.
  • Ability to represent the community, build strong referral networks, and cultivate lasting relationships.
  • Self-motivated, resilient, competitive, and able to thrive in a goal-driven environment.
  • Proficiency in Microsoft Office and accurate data entry.
  • Reliable transportation and flexibility to work evenings, weekends, and holidays.
  • Physical ability to lead tours and remain active throughout the day.

Skills

  • Sales
  • Communication
  • Relationship Building
  • Microsoft Office Proficiency
  • Data Entry

Location

  • Onsite

Work Type

  • Full-Time

Experience Level

  • Sales Experience

Salary/Compensations

  • Competitive compensation

Benefits

  • Competitive compensation and benefits
  • Access your pay anytime
  • $341 benefit stipend per pay period
  • Health, Dental, Vision
  • Life Insurance
  • Short- & Long-Term Disability
  • HSA, FSA, LSA
  • Accident & Hospital Indemnity
  • Legal & Identity Theft Protection
  • Paid Time Off
  • 401(k) with employer match

About the Company

  • Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company with 60+ communities nationwide.
  • We are guided by Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.
  • Our goals are Happy Employees, Happy Residents, Full Occupancy, and On-Budget Operations.
  • We offer a supportive leadership in a beautiful, resort-style environment.
  • This is a purpose-driven role where you make a difference every day.

Equal Opportunity

  • EOE/ADA