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About the Role
Abby Care is redefining family caregiving with AI-powered products and support. In this role, you’ll design end-to-end experiences across web and mobile for a wide range of users: family caregivers, clinicians, and operators. You’ll tackle complex, real-world problems and help shape the product direction and roadmap.
Responsibilities
- Own end-to-end product design, from problem framing and user research to workflows, interaction design, high-fidelity UI, launch, and iteration.
- Design systems and workflows, including information architecture, role-based permissions, states, statuses, lifecycles, and edge cases.
- Design experiences for family caregivers (B2C), clinicians, and operators (B2B) across mobile and web.
- Partner cross-functionally with product, engineering, operations, clinical, and compliance teams.
- Design AI-assisted and human-in-the-loop experiences that guide, support, and augment users.
Requirements
- 3+ years of professional experience as a product designer
- Strong experience designing systems, workflows, and information architecture
- Experience designing for multi-role, permissioned products
- Experience across web and mobile
- Comfort owning the full design process, including user research, synthesis, and iteration
- Experience working in healthcare or other regulated, high-stakes industries is preferred
- Experience at startups or on small, fast-moving teams is preferred
Location
- San Francisco
Work Type
- Full-Time
- Hybrid
Experience Level
- 3+ years of professional experience
Benefits
- Competitive compensation packages
- Comprehensive health coverage (medical, dental, vision)
- Generous paid time off
- Financial savings benefits (HSA contributions, FSA, commuter benefits)
- Paid parental leave
About the Company
- Abby Care is building the leading AI-native platform for family-led care.
- We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care.
- Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers.
- Our platform helps health plans and government partners better understand, verify, and improve care in the home.
- We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs.
- We envision a future where family-led care is a core part of the healthcare system.
Equal Opportunity
- Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.
- Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws.
- We are an E-Verify participating company.