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About the Role
The Program Manager serves as the primary customer interface, driving program success for semiconductor customer accounts with a primary focus on New Product Introduction (NPI). This role requires a proven project leader adept at delivering complex initiatives in dynamic matrix environments, navigating cross-functional dependencies, and aligning multidisciplinary teams. The Program Manager will drive project velocity, resolve resource constraints, and manage smaller customer accounts to achieve planned revenue and profits. This is a first-level management position responsible for direct management of semi-skilled and entry-level professional employees.
Responsibilities
- Acts as the primary interface and relationship manager between key customer leadership and internal operational teams, overseeing high-complexity NPI and managing large-scale, strategic account portfolios.
- Develops, implements, and executes end-to-end program/project plans across all phases of the product lifecycle.
- Drives cross-functional account teams (Engineering, Supply Chain, Operations, Quality) to ensure product deliveries are on time, scopes are maintained, and budgets are met.
- Proactively identifies project risks, fluctuations in scope, and resource constraints, deploying structured risk management methodologies to keep milestones on track.
- Establishes and leads regular program tracking meetings, providing transparent status reporting and executive updates for monthly Operations Reviews and quarterly Customer Performance Reviews.
- Manages revenues and margins, monitors order change impacts on inventory, and oversees price make-up (Value-Add and Materials) and contract terms.
- Drives regular communication to ensure high customer satisfaction, addressing and resolving issues, escalations, and changes seamlessly.
- Establishes annual plans/objectives and interprets policies related to the functional area.
- Executes budgets, develops schedules, and enforces policies and procedures.
- Provides immediate supervision to employees, assigning tasks and checking work at regular intervals.
- Directs subordinates to achieve assignments using established guidelines, procedures, and policies.
- Makes hiring and firing decisions.
- Reviews employee performance and recommends compensation; coaches for improved performance and disciplines as necessary.
- Builds strong internal and external relationships that require exchanging information and providing explanations in a problem-solving capacity.
Requirements
- 10+ years of relevant project/program management experience overseeing complex electromechanical assemblies within the semiconductor industry.
- Ability to align cross-functional teams and influence stakeholders without direct reporting authority.
- Demonstrated methodologies for proactive risk identification, mitigation, and navigating fluctuating timelines and dynamic scopes.
- Deep knowledge of product pricing, business risks, contract negotiation, and margin structures (Value-Add & Materials).
- Strong verbal, written, and presentation skills with the ability to articulate technical and project details clearly to executives and customers.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- 10%–25% domestic/international travel required.
Skills
- In-depth understanding of the semiconductor industry, specifically manufacturing complex electromechanical assemblies and supply chain management (SCM) dynamics.
- Project Management
Location
- Portland, Oregon, USA
Work Type
- Onsite
- Full-time
Experience Level
- First-level manager
- 10+ years
Education Level
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical/engineering discipline.
- PMP (Project Management Professional) or equivalent PM certification preferred.
About the Company
- Celestica (NYSE, TSX: CLS) enables the world's best brands through a customer-centric approach, partnering with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges.
- As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services.
- Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, Celestica imagines, develops and delivers a better future with its customers.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.
- This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated.
- All information will be kept confidential according to EEO guidelines.