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About the Role
We are seeking a Senior Global Benefits Specialist to join our Total Rewards team. This role is pivotal in evolving the global benefits infrastructure, supporting Clio’s mission to transform the legal experience. You will design and deliver health, wellness, and retirement programs across multiple regions, translating global strategy into meaningful experiences for employees.
Responsibilities
- Partner in the design and delivery of global benefit programs across 10+ countries, ensuring they meet market benchmarks.
- Support the harmonization of benefits following acquisitions, integrating programs into Clio’s global standard.
- Assist in the execution of global renewal cycles and open enrolment periods, ensuring a high-touch and seamless experience.
- Modernize benefits infrastructure by helping to implement automated systems and Workday integrations.
- Develop a global engagement strategy and communications framework to increase benefit literacy.
- Ensure global compliance and risk management, keeping programs aligned with local laws and reporting requirements.
- Support the day-to-day administration of global benefit programs, including health, retirement, life, disability, and wellness initiatives.
- Act as the senior escalation point for complex member inquiries or claims issues, mentoring junior specialists.
- Partner with Payroll and Finance to ensure accurate benefit deductions, taxable benefit reporting, and fringe benefit compliance.
- Conduct regular audits to ensure compliance with local legislation.
- Support the management of external partnerships, including benefits brokers, carriers, and third-party administrators.
- Mentor and provide guidance to a growing team of Specialists, serving as a senior technical resource.
Requirements
- 5+ years experience with global benefits, focusing on US, Europe, and LATAM.
- Thorough working knowledge of regulatory requirements in Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA.
- Strong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issues.
- Growth mindset when it comes to process improvement and new technologies, especially AI.
- Excellent stakeholder management, negotiation, and communication skills.
- Experience in a fast-paced tech or high-growth environment.
- Ability to thrive in a builder environment with ambiguity and constant change.
Skills
- Workday Benefits administration
- Process improvement
- Stakeholder management
- Negotiation
- Communication
Location
- Vancouver
- Calgary
- Toronto
- Dublin
- London
- New York City
- Sydney
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- CEBS or GBA designation is considered an asset.
Salary/Compensations
- $92,800 to $125,600 CAD
Benefits
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy
- 20 days off per year encouraged
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.