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About the Role
The People Lead is responsible for creating an amazing employee experience at Off the Grid, managing the full employee lifecycle from candidate engagement to departure for both headquarters staff and event professionals. This role involves building HR infrastructure, standardizing practices, and ensuring a positive and productive work environment.
Responsibilities
- Build the People Operating System
- Own the employee lifecycle end to end in Rippling — onboarding, records, leaves, and offboarding
- Build and refine OTG's People/HR knowledge base and own the employee handbook
- Keep OTG compliant and ahead of risk, with real depth in California wage-and-hour rules for hourly event production staff
- Hire and Onboard Great People
- Own full-cycle recruiting for headquarters and field roles, and get seasonal hiring underway in January
- Design an onboarding experience that gets new hires confident and productive fast
- Build clear growth paths for field roles, so advancement and pay have criteria people can see
- Partner with Leaders
- Be the trusted partner to the CEO and department heads
- Lead employee relations, from conflict resolution to progressive discipline to separations
- Coach managers through feedback and difficult conversations
- Build an ongoing development plan beyond onboarding: identify shared skill gaps, source relevant external training, and help managers apply consistent approaches to leading their teams
- Help establish the core practices behind how OTG works — from preparing presentations to running all-hands meetings
- Rewards and Employee Experience
- Own the employee side of benefits and open enrollment with our broker, and partner with Finance on renewal strategy and clean payroll inputs
- Bring a clear, consistent philosophy to compensation
- Take the pulse of the team through regular check-ins, and turn what you hear into action
Requirements
- 5+ years in HR, including time as the accountable HR lead for an hourly, event-driven, or multi-site workforce
- Hospitality, events, or retail experience strongly preferred
- Fluency in California employment law, especially wage-and-hour for hourly teams
- Hands-on HRIS ownership; Rippling strongly preferred
- Experience building a People program from scratch
- Employee relations experience, including separations, handled fairly
- A partner's instinct: read between the lines, earn trust across departments, and know when to coach and when to be direct
- Strong writing discipline; policies, documentation, and recommendations carry their full context
- SHRM-CP or PHR a plus
- Bachelor's degree preferred, not required
- This role is primarily office-based, with regular time at OTG events — standing, walking, and outdoor work in variable Bay Area weather
- Occasional lifting up to 25 lbs
Skills
- HRIS ownership
- Employee relations
- Recruiting
- Onboarding
- Compensation philosophy
- Benefits administration
- California employment law
- Coaching managers
- Policy development
- Writing
Location
- San Francisco Bay Area
Work Type
- Full-Time
- Exempt
- Office-based
- Event-based
Experience Level
- 5+ years in HR
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $80,000–$100,000/yr
Benefits
- Benefits and open enrollment administration
About the Company
- Founded in 2010, Off the Grid has pioneered food-driven community spaces through curated food experiences, temporary event production, and experiential elements.
- Best known for hosting some of the Bay Area's biggest recurring night markets, such as Fort Mason Night Market, Off the Grid brings local authenticity and operational excellence to small or large scale events.
- Our unique creator network continues to break ground by transforming everyday spaces into vibrant destinations for public and private experiences.
- Our values-centered approach creates meaningful opportunities for small businesses to thrive and communities to connect, designing unforgettable experiences that celebrate local talent and foster the sense of discovery and place that communities crave.
Equal Opportunity
- We're committed to building a team that reflects the communities we activate in. Off the Grid is an equal opportunity employer and considers all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.