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About the Role
This position focuses on software deployment, system integration, infrastructure support, and customer-facing technical activities within enterprise environments for a leading software company in the telecommunications and network optimization sector.
Responsibilities
- Deploy, configure, and upgrade software solutions in customer environments.
- Design and recommend optimal system architectures and deployment models.
- Provide technical support related to system integration, databases, licensing, and infrastructure.
- Deliver administration and technical training to customers.
- Develop and maintain automation scripts for deployment, configuration, and troubleshooting activities.
- Support pre-sales and post-sales technical engagements, including evaluations, proof of concepts, installations, and production support.
- Collaborate with internal engineering, support, and customer success teams to ensure successful implementations.
- Participate in automation and process optimization initiatives.
Requirements
- Master's degree in Computer Science, Information Systems, Software Engineering, or a related field.
- 2-4 years of experience in system administration, software deployment, infrastructure support, or database administration.
- Strong troubleshooting and problem-solving skills.
- Experience working with virtualized environments.
- Knowledge of cloud platforms, particularly AWS.
- Scripting experience, ideally with PowerShell, Python, or Bash.
- Excellent communication skills and ability to interact directly with customers.
- Ability to work across infrastructure, software, database, and cloud-related topics.
- Experience with enterprise software deployment and support.
- Knowledge of automation platforms and workflow orchestration.
- Familiarity with Docker and Kubernetes.
- Previous customer-facing or consulting experience.
Skills
- Windows
- Linux
- VMware
- Citrix
- Oracle
- SQL Server
- PostgreSQL
- MongoDB
- PowerShell
- Python
- Bash
- AWS
- Azure
- GCP
- Docker
- Kubernetes
Location
- Chicago
Work Type
- Hybrid
- Permanent contract
Experience Level
- 2-4 years
Education Level
- Master's degree
Salary/Compensations
- USD $65,000 - US$75,000
Benefits
- 401(k) retirement plan with company matching
- 15 days of paid vacation per year at hire and up to 27 according to seniority
- 8 paid holidays + 5 sick days + 2 personal days per year
- Company health, dental, and vision insurance plans + FSA
- Voluntary STD and LTD
- Commuter/transit benefits
About the Company
- Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.
- With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact.
- Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.
- In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.