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About the Role
Assist the Retail Store Manager in overseeing staff and merchandise, managing customer interactions, resolving issues, and reporting on store performance.
Responsibilities
- Respond to customer queries and assist with purchases.
- Coordinate, monitor, and report on daily operations.
- Arrange merchandise to ensure an attractive store appearance.
- Supervise staff performance.
- Handle product pulling, packing, shipments, and back-ordered items.
- Manage store opening and closing procedures, including cash registers.
- Train new staff and manage work schedules.
- Monitor and achieve daily sales targets.
- Oversee the stocking of goods and ensure regular merchandise replenishment.
- Review store financial transactions.
- Address customer complaints and ensure customer satisfaction.
- Collect customer feedback and suggest improvements.
- Uphold store policies.
Requirements
- Excellent communication and management capabilities.
- Strong attention to detail and visual merchandising skills.
- Excellent observation and analytical abilities.
- Demonstrated leadership qualities to foster teamwork.
- Quick decision-making skills and presence of mind.
- Ability to handle stress.
- Excellent troubleshooting capabilities.
- High school diploma.
- Minimum of 3 years of retail experience.
Skills
- Communication
- Management
- Visual Merchandising
- Observation
- Analysis
- Leadership
- Decision Making
- Troubleshooting
Experience Level
- 3+ years of retail experience
Education Level
- High school diploma
About the Company
- King Ranch, Inc. is committed to fostering a culture focused on core values: teamwork, honesty, accountability, willingness to learn, and excellence.
- Employees contribute daily to safeguarding the company's legacy.