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About the Role
Luke's Lobster is a fast-casual lobster shack dedicated to serving high-quality, traceable, and sustainably caught seafood. As a Teammate, you will be responsible for preparing and serving a simple menu, engaging with guests, and maintaining a clean and organized environment.
Responsibilities
- Preparing and serving a simple, seafood-centric menu with minor food prep
- Engaging in friendly guest interaction
- Taking orders and recommending products at the register
- Performing opening and closing duties, including cleaning and setting up for shifts
- Utilizing exceptional attention to detail, safety, cleanliness, and organization
- Communicating Luke's mission of serving sustainable, traceable seafood
- Overseeing a small team of 2-3 during your shift
- Cash handling and tip distribution
Requirements
- Must be 18 years or older
- Preparing and serving a simple, seafood-centric menu
- Engaged guest interaction and frequent table-touches
- Taking orders, recommending products, and creative merchandising at the register
- Opening and closing duties including cleaning (sweeping, mopping, light dishes, setting up for AM/PM shift)
- Exceptional attention to cleanliness and organization
- Communicating Luke's mission of serving sustainable, traceable seafood
- Opening and closing the shack as a key-holder
- Overseeing a small team of 2-3 during your shift
- Cash handling, tip distribution
- Standing for sustained periods of time
- Lifting objects from lower to higher positions
- Ascending or descending stairs
- Bending, crouching, and reaching to low and high places
Skills
- Attention to detail
- Safety
- Cleanliness
- Organization
- Communication
Location
- NY - Manhattan - Grand Central - New York, NY
Work Type
- Full-time
- Part-time
Salary/Compensations
- $17.00 - $17.00 Hourly
Benefits
- Medical, dental, and vision insurance on a national PPO network with company premium contributions after one month if full-time
- Access to an Health Savings Account (HSA) and supplemental insurance policies (Accident Insurance and Hospital Indemnity Insurance) if full-time
- Low-asset fee 401k retirement plan after one month
- Life Insurance
- Pre-Tax Commuter Benefits
- Employee Discounts
- Pet Insurance
- 50% off in shack
- 25% off Luke’s Online Market
- Casual dress code and environment
- Opportunities for advancement in a growing company
About the Company
- Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls.
- Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.
- Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city.
- He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009.
- Now, almost 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe.
- We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, ME and then ship directly to our shacks, grocery partners, and consumers.
- From the dock to our guests, we’ve cut out the middleman.
- This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen.
- We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.
- We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow.
- We value diversity, creativity, transparency and open communication from all levels.
- We’re a certified B-Corp!
Equal Opportunity
- Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics.
- In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Luke's Lobster expressly prohibits all forms of workplace harassment.
- Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge.
- Luke's Lobster is a participant of E-Verify.