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About the Role
The World Economic Forum is seeking an Account Manager to manage a portfolio of Partner accounts, engaging relevant executives in the Forum’s events, initiatives, and communities. This role serves as the primary point of contact for assigned organizations, developing and implementing tailored engagement strategies to strengthen relationships with CEOs and C-suite executives and identify opportunities for increased engagement.
Responsibilities
- Build and maintain trusted relationships with senior Partner representatives.
- Lead regular engagement with Partners to understand their strategic priorities.
- Collaborate with relevant internal stakeholders to deliver a seamless Partner experience.
- Engage partners in relevant industry work.
- Monitor Partner engagement, business developments, and overall account health to identify opportunities for partnership growth and expansion.
- Proactively identify partnership risks and develop retention strategies.
- Develop tailored engagement plans and strategies for Partners.
- Shape executive agendas and identify relevant opportunities for executive participation, speaking roles, and leadership interactions.
- Ensure effective follow-up to maximize engagement outcomes.
- Work closely with Industry, Regional, Centre, Event, Finance, and Partner Development teams to coordinate Partner activities.
- Provide strategic guidance to Account Associates on operational delivery.
- Ensure high-quality execution across the Partner lifecycle.
Requirements
- Bachelor’s degree (or equivalent) in Business, Economics, Management or another relevant field.
- Knowledge and understanding of the business and political landscape of Communications and Technology companies.
- 4+ years of full-time experience in a business development or relationship management role in a fast-changing professional environment.
- Working knowledge and experience of sales cycle management, account management, and market research is a must.
- Ability to build and maintain positive relationships with partners that enable the Forum to drive new business opportunities.
- Excellent organizational, project, and time management skills.
- Strong work ethic and high attention to detail.
- Excellent verbal communication skills, including the ability to communicate with and manage expectations of senior stakeholders.
- Agile team player who enjoys working in a highly collaborative, culturally diverse, fast-paced, and rapidly evolving environment.
- Deep passion for the future of business in the emerging world, its role within the global context, and its potential impact on society and the individual.
- Responsible, independent, and self-driven with a learning mindset and a positive attitude.
- Proficient in working with MS Office and Salesforce.
- Experience with other CRM tools is a plus.
- Proficiency in working with AI solutions.
- Knowledge of Chat GPT and Slack is a plus.
Skills
- Business development
- Relationship management
- Sales cycle management
- Account management
- Market research
- Organizational skills
- Project management
- Time management
- Verbal communication
- Stakeholder management
- MS Office
- Salesforce
- CRM tools
- AI solutions
- Chat GPT
- Slack
Location
- New York
Work Type
- On-site (3 days per week)
Experience Level
- 4+ years
Education Level
- Bachelor's degree (or equivalent)
Salary/Compensations
- $105,000-$120,000
About the Company
- The World Economic Forum is the international organization for public-private cooperation, committed to improving the state of the world.
- The Forum engages the foremost political, business, and other leaders of society to shape global, regional, and industry agendas.
- The Forum engages the private sector to address industry, regional, and systemic issues.
- Partners benefit from and contribute to the global knowledge base through working closely with the Forum to set the intellectual agenda of Forum gatherings, drive the insight agenda of its publications, and steer the impact of its initiatives.
- The World Economic Forum is an independent and impartial organization with over 55 years of connecting leaders to make sense of global challenges and move the world forward together.