Customer Service Representative at SBM Offshore | Getzville, NY, US | Rezi

Customer Service Representative at SBM Offshore

Customer Service Representative

SBM Offshore · Getzville, NY, US

3 weeks ago

Customer Service Representative

SBM Offshore · Getzville, NY, US

23 days ago
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About the Role

The Customer Service Representative will be responsible for the cleanliness and sanitation of all assigned areas, performing janitorial duties and maintaining daily upkeep.

Responsibilities

  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Drive to various work locations, customer sites, or company facilities
  • Understand reporting systems, and of the environment

Requirements

  • No specific education requirement
  • 3-6 months training or experience preferred
  • Equivalent combination of education and experience
  • A valid driver's license may be required
  • Maintain an acceptable Motor Vehicle Record (MVR)
  • Meet company driving eligibility requirements
  • Completed all safety and task training certification
  • May be required to be forklift certified
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment and willing to share with team
  • Knowledge of the upkeep and care of the cleaning equipment
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use
  • Ability to lift and/or move up to 35 pounds

Skills

  • Bilingual a plus
  • Customer service
  • Customer satisfaction

Work Type

  • Full-time

Experience Level

  • 3-6 months training or experience preferred

Education Level

  • No specific education requirement

Salary/Compensations

  • $16-$17 per hour

Benefits

  • Comprehensive benefit packages

About the Company

  • SBM offers comprehensive benefit packages.
  • For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM

Equal Opportunity

  • SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.
  • We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.