Territory Manager, MCS -- Northern California at Abbott | Alameda, CA, US | Rezi

Territory Manager, MCS -- Northern California at Abbott

Territory Manager, MCS -- Northern California

Abbott · Alameda, CA, US

3 weeks ago

Territory Manager, MCS -- Northern California

Abbott · Alameda, CA, US

23 days ago
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About the Role

Abbott's Heart Failure division is advancing the treatment of heart and vascular disease through breakthrough medical technologies in electrophysiology and heart failure, allowing people to restore their health and get on with their lives.

Responsibilities

  • Achieve sales targets as outlined in the SIP and Vital Few.
  • Provide clinical knowledge of all Abbott Ventricular Assist Device (VAD) systems to support cases as needed.
  • Manage business processes effectively and timely, including customer contract negotiation, price quotes, customer complaints, monthly reports, TAP's, Blue Sheets, Partnership Summary, SFA, RMA, expense management, and Concur expense reporting.
  • Communicate and collaborate effectively with Territory Team (Clinical, Market Development), Training and Education, Center Development, Reimbursement, Technical Services, Customer Service, Marketing, and Field Management Team.
  • Employ a targeted approach to growing business and achieving sales targets, demonstrating effective account assessment, forecasting, and strategic planning utilizing the Strategic Selling Sales Methodology.
  • Ensure customer satisfaction.
  • Adhere to Advamed guidelines.
  • Understand and apply hospital administration, purchasing, and reimbursement policies.
  • Participate in region-wide project involvement.
  • Establish outstanding customer relationships and exhibit the highest degree of professional behavior at all times.
  • Initiate account contacts, conduct high-level sales call activity, and provide clinical and technical support/guidance to customers.
  • Maintain regular contact with current and potential accounts in the assigned territory.
  • Actively participate in the communication of beneficial concepts and ideas for sales and customer support efforts.
  • Prepare territory budget and revenue forecast for approval and inclusion into the annual sales plan.
  • Provide field input into all aspects of the strategic and tactical planning process and submit forward-looking projections of sales for internal inventory forecasting.
  • Serve as a corporate liaison, working closely with Region Directors, Senior Management, Marketing, Training & Education, Research & Development, Regulatory & Clinical Affairs, Reimbursement, Customer Service, and Technical Service, and as appropriate, other departments to provide the highest level of service to customers.
  • Monitor and report on all relevant activity, sales calls, calendar, and sales to objective by account within the assigned geography.
  • Provide necessary input for the timely preparation and submission of formal offers and price quotes to qualified accounts.
  • Provide timely and factual feedback on market participant activities within the assigned geography.
  • Complete sales and expense reports as requested by management in a timely manner and in accordance with company policy.
  • Maintain planning calendar and complete all additional documentation requested by management on time.
  • Protect and act responsibly toward all company equipment and confidential information.
  • Effectively manage expense budget.
  • Provide support at Tradeshows as requested by management.
  • Immediately report product failures or customer complaints to Regulatory Affairs and, as appropriate, Technical Services, and provide timely reporting through established processes.
  • Share concepts and ideas on product improvement and potential new accessories with Research and Development.
  • Perform other duties as assigned by management.

Requirements

  • Bachelor degree in a relevant field of study (or equivalent).
  • Five years of medical device sales experience within the Cardiovascular field.
  • Ability to travel extensively throughout the territory, including overnights.
  • Understanding of hospital account management.
  • Proven ability to establish strong customer relationships.

Skills

  • Clinical knowledge of Abbott Ventricular Assist Device (VAD) systems
  • Business process management
  • Customer contract negotiation
  • Price quoting
  • Customer complaint management
  • Reporting
  • Sales forecasting
  • Strategic planning
  • Strategic Selling Sales Methodology
  • Customer relationship management
  • Hospital administration policies
  • Purchasing policies
  • Reimbursement policies
  • Sales call activity
  • Clinical support
  • Technical support
  • Territory budget preparation
  • Revenue forecasting
  • Sales plan development
  • Inventory forecasting
  • Corporate liaison
  • Market feedback
  • Expense management
  • Product improvement ideation
  • New accessory ideation

Location

  • United States of America : Remote

Work Type

  • Remote
  • Standard

Experience Level

  • Five years of medical device sales experience

Education Level

  • Bachelor degree in relevant field of study required (or equivalent)

Salary/Compensations

  • $83,300.00 – $166,600.00

Benefits

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit.
  • Health and wellness benefits

About the Company

  • Abbott is a global healthcare leader that helps people live more fully at all stages of life.
  • Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
  • Our 122,000 colleagues serve people in more than 160 countries.
  • Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.
  • We’re always looking towards the future, anticipating changes in medical science and technology.
  • At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
  • Medical Devices
  • General Medical Devices: Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.
  • CRM: As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
  • Diabetes: We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.
  • Vascular: Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.
  • Neuromodulation: Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
  • Structural Heart Business Mission: why we exist. Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.
  • EP: In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.
  • HF: In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.
  • Diagnostics: We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
  • Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.
  • Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.
  • Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
  • Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.
  • Nutrition: Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

Equal Opportunity

  • Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.