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About the Role
As an Enterprise Partner Manager on the Partnerships team in EMEA, you will play a critical role in expanding Yotpo’s reach across the region through strategic agency and systems integrator (SI) partners. You will own key commercial relationships, build joint growth strategies, and work cross-functionally to drive partner-sourced and partner-influenced pipeline and revenue across EMEA. This is a high-impact role for someone who knows how to turn strong relationships into meaningful business outcomes and thrives at the intersection of partnerships, sales, and a rapidly evolving eCommerce ecosystem.
Responsibilities
- Own the commercial relationship with a portfolio of top agency and SI partners across EMEA, driving partner-sourced and partner-influenced pipeline and revenue against defined targets.
- Build relationships across every level of each partner—from strategists and delivery teams to agency and practice leadership—and serve as their primary point of contact at Yotpo.
- Build and execute joint business plans with each partner, including target account mapping, referral goals, and a consistent operating cadence through QBRs, pipeline reviews, and planning sessions.
- Partner with Account Executives and Solutions teams on complex sales opportunities, bringing partners into opportunities at the right moments with clear roles and seamless handoffs.
- Train and enable partners on Yotpo’s products, positioning, and processes so they can confidently recommend and implement Yotpo for their clients.
- Expand Yotpo’s reach across agency and SI networks within the broader EMEA commerce ecosystem.
- Identify opportunities to deepen strategic partnerships, increase partner engagement, and create new sources of growth across the region.
- Share regional market insights and partner feedback with internal teams to help inform Yotpo’s go-to-market strategy and continued growth in EMEA.
- Ability to travel to conferences, in-person engagements, and events 25% of the time.
Requirements
- 5+ years of partner, channel, agency, or business development experience in a client-facing role, with a proven track record of hitting revenue targets.
- Direct experience working with eCommerce agencies and/or systems integrators, ideally at a MarTech SaaS company, commerce platform, or agency.
- A track record of driving revenue through partners—including pipeline you built, deals you influenced, and relationships that outlasted any single transaction.
- Proven ability to build trusted relationships with senior stakeholders and decision-makers.
- Strong commercial instincts and comfort navigating multi-party deal dynamics, including knowing when to lead, when to influence, and when to let the partner lead.
- AI fluency: you use AI tools regularly to research, plan, and move faster, and can speak credibly about how AI is changing eCommerce.
- Excellent presentation, communication, listening, and negotiation skills.
- A collaborative approach and the ability to thrive in a fast-moving, matrixed, and sometimes ambiguous environment.
- A proactive, adaptable mindset with a strong sense of ownership and a willingness to roll up your sleeves to get things done.
- Experience working with enterprise customers or navigating complex enterprise sales cycles.
- Experience in the Shopify Plus, Salesforce Commerce Cloud, or Adobe Commerce partner ecosystems.
- Prior experience working at an eCommerce agency or systems integrator.
- Experience as an early member of a partner function, helping build and scale the team, programs, or operating model.
- An established network of agency, SI, or eCommerce ecosystem relationships across EMEA.
- Experience working across multiple EMEA markets and familiarity with the region’s diverse commerce ecosystem.
Skills
- Partner management
- Channel management
- Agency management
- Business development
- Client-facing roles
- Revenue target achievement
- eCommerce agencies
- Systems integrators
- MarTech SaaS
- Commerce platforms
- Relationship building
- Senior stakeholder management
- Commercial acumen
- Multi-party deal negotiation
- AI fluency
- Presentation skills
- Communication skills
- Listening skills
- Negotiation skills
- Collaboration
- Adaptability
- Ownership
- Enterprise sales cycles
- Shopify Plus ecosystem
- Salesforce Commerce Cloud ecosystem
- Adobe Commerce ecosystem
- EMEA market experience
Location
- EMEA
- Central London
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years of experience
Benefits
- Private healthcare with dental and optical included
- Pension contribution
- Voluntary death in service policy
- Cycle to work scheme
- Generous PTO, volunteer days, holidays and flex days
- Individualized career development, rewards and recognition
- Wellness and philanthropic programming and events
- Lunch provided
About the Company
- Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
- At Yotpo, our culture is built around our people. We listen to employee feedback and turn it into meaningful opportunities to connect, learn, and celebrate — from team events and Lunch & Learns to end-of-year celebrations, affinity groups, and community partnerships. We’re always looking for new ways to make Yotpo a place where people feel connected, supported, and empowered to do their best work.
Equal Opportunity
- Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we’re all proud to belong.