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About the Role

Valor Healthcare is seeking a dedicated RN Clinic Administrator to oversee the operational aspects of a Community Based Outpatient Clinic (CBOC) in Oswego, NY. This role is tactical, focusing on the day-to-day operations of the clinic.

Responsibilities

Manage day-to-day clinic operations, ensuring clinical quality expectations are met.
Provide exceptional customer service to veterans, colleagues, and visitors.
Partner with the Clinic Medical Director.
Manage the clinic's financial performance, focusing on revenue growth and cost containment.
Develop and implement strategies for veteran enrollment and market penetration.
Proactively manage veteran enrollment and retention.
Maintain optimal staffing levels based on veteran enrollment and contract terms.
Review and analyze clinical quality metrics, financial reports, and staffing levels.
Attract, coach, mentor, and retain talent through effective communication and performance management.
Develop and maintain positive working relationships with VA partners.
Support and execute new clinical and operational initiatives.

Requirements

Two years of healthcare management experience required; government healthcare environment preferred.
Minimum four years of experience as a registered nurse.
Excellent written and verbal communication skills.
Ability to manage effectively.
Energetic and optimistic demeanor.
Strong service mentality focused on achieving defined service standards.
Proficient in computer applications such as Word and Excel.
Strong organizational skills.
Ability to coordinate and prioritize multiple tasks in a fast-paced environment without direct supervision.
Ability to identify opportunities, develop action plans, implement, and evaluate improvements.
Ability to resolve colleague, client, and patient issues effectively and timely.
Current certification in Basic Life Support.
This is a safety-sensitive position.

Skills

Healthcare management
Clinical quality management
Customer service
Financial management
Revenue growth
Cost containment
Veteran enrollment management
Staffing management
Data analysis
Talent management
Mentoring
Performance management
Communication
Collaboration
Strategic initiative execution
Basic Life Support (BLS)

Location

Oswego, NY

Work Type

Full-time

Experience Level

Minimum 4 years RN experience
2 years healthcare management experience

Education Level

Baccalaureate degree, associate degree, or diploma certificate in registered nursing preferred.
Current license or certification as a registered nurse from the state in which the clinic is located.

Salary/Compensations

Competitive salary

Benefits

Excellent benefits
Three weeks of PTO to start
Weekday schedule

About the Company

Valor Healthcare is a veteran- and physician-led provider of healthcare services for military veterans and federal government employees.
We aim to deliver high-quality care that upholds the health of our nation’s people.
Valor works to earn trust through respect and superior clinical outcomes.
Our company culture and commitment to customer service are driven by our people, many of whom have military ties.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.