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About the Role
Marsh is seeking a Senior Lead Technical Product Manager (TPM) to join their Client Technology team within the Marsh Risk business. This role is critical for enhancing product functionality and delivering on portfolio commitments, shaping and delivering technology capabilities for the end-to-end client lifecycle.
Responsibilities
- Lead delivery of high-impact technology initiatives that improve client servicing, streamline workflows, and enable better data quality and automation.
- Partner with the business to understand priorities, define outcomes, and turn needs into clear product direction and delivery plans.
- Collaborate across multiple teams to deliver solutions that support global scale, operational consistency, and improved client experience.
- Help drive modernization across core client management capabilities, including onboarding, agreements, client profiles, and servicing processes.
- Work in a fast-paced environment with significant visibility, where your contribution directly supports commercial outcomes and business growth.
- Influence how Marsh uses technology, data, and automation to improve efficiency, reduce manual effort, and create a more connected client experience.
- Partner with business leaders to create and executing a multi-year vision for their portfolio of applications.
- Clearly articulate product features with clarity and precision to both technical and non-technical stakeholders.
- Lead product roadshows to showcase key functionalities and gather feedback, ensuring alignment across teams and customers.
- Create comprehensive documentation that clearly outlines product features and their value propositions, enabling effective communication and driving adoption.
- Manage portfolio budget and driving responsible development defined as on-time and on-budget development of new capabilities aligned to enterprise standards as well as appropriate ongoing management of those applications in partnership with MMC shared service leaders.
- Balance CTB and RTB spend across the portfolio including planning around application lifecycle.
- Proactively identify new technologies available in the marketplace to address specific business needs within their area of ownership so that technology can better serve as a strategic partner to the business.
- Create a single point of accountability for customizations or variations needed by geography, business line, or department with the goal of avoiding custom solutions that create excess complexity and increase MMC’s cost burden.
Requirements
- Proven experience as a Technical Product Manager or in a similar role, with a strong understanding of product development and data strategy.
- Proven experience delivering technology initiatives successfully.
- Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders.
- Strong analytical and problem-solving abilities, with a focus on continuous improvement and efficiency.
Skills
- Product development
- Data strategy
- Agile methodologies
Location
- Phoenix
- Austin
- New York
Work Type
- Hybrid
Experience Level
- Senior Lead
Salary/Compensations
- $133,900 to $267,700
Benefits
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
About the Company
- Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
Equal Opportunity
- Marsh is committed to embracing a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
- If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.