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About the Role

A private family in Austin, Texas is seeking a highly organized, proactive, and hands-on Family/Household Assistant to support the day-to-day operations of their residence and assist with the family's daily needs. The position will primarily focus on family assistance and household coordination, with occasional backup childcare responsibilities as needed.

Responsibilities

Assist with scheduling, calendar coordination, appointments, and general administrative needs.
Provide Family Assistant support, including personal errands and household-related requests.
Help coordinate the family's daily routines, activities, and schedules.
Handle personal and household errands, including dry cleaning, returns, purchases, and other requests.
Manage mail, household documents, records, and digital filing systems.
Coordinate household expenses and reporting.
Assist with household organization, planning, and special projects.
Work collaboratively with the family's additional household staff and service providers.
Anticipate family needs and proactively provide support wherever needed.
Provide occasional backup childcare when the family's regular nannies are unavailable.
Assist with childcare coverage during temporary staffing gaps or when additional support is needed.
Help supervise and engage with the children while maintaining their established routines and schedules.
Assist with school pickups, drop-offs, activities, appointments, and other child-related transportation as needed.
Communicate with the principals and other household staff regarding the children's schedules and needs.
Maintain a safe, positive, and supportive environment for the children.
Oversee the organization, functionality, and daily operations of the residence.
Ensure the home remains organized, well-stocked, and running efficiently.
Maintain household inventories and replenish household supplies as needed.
Assist with light household tasks as needed, such as tidying, unloading the dishwasher, taking out trash, and maintaining general order.
Assist with household organization and interior design-related projects.
Manage household records, organizational systems, and digital filing.
Coordinate with existing household staff to ensure daily operations run smoothly.
Serve as the primary point of contact for vendors, contractors, and service providers entering the home.
Coordinate scheduling and access for household vendors and contractors.
Assist with oversight of ongoing renovation and improvement projects, including painting, pool projects, landscaping, and other household work.
Track project progress and keep the principals informed of timelines, outstanding items, and project status.
Manage vendor invoices, payments, receipts, and related documentation.
Track project and vendor expenses while working within established budgets.
Maintain organized records of household projects, expenses, and completed work.
Help ensure household maintenance and improvement projects are completed efficiently.
Help prepare the home for guests and ensure household staff and service providers are coordinated appropriately.
Provide simple hospitality when guests are present, such as greeting them and offering beverages.
Assist with occasional meal service, including reheating or serving prepared food as needed.
Coordinate with chefs, housekeepers, or other service providers when additional support is required.
Assist with the care and coordination of household vehicles, including fueling, maintenance appointments, detailing, and related services.
Provide assistance with the family's two dogs as needed, including feeding, walks, and transportation to veterinary or grooming appointments.
Help coordinate pet care arrangements and other household needs as requested.

Requirements

Previous professional experience as a Family Assistant, Household Manager, Personal Assistant, or in a comparable private household support role.
Experience working with children and willingness to provide occasional hands-on childcare coverage.
Comfortable occasionally driving children to and from school, activities, appointments, and other destinations.
Valid driver's license and safe driving record.
Strong organizational, administrative, and time-management skills.
Experience coordinating household vendors, service providers, maintenance, and residential projects.
Comfort tracking invoices, receipts, household expenses, and project budgets.
Proficiency with Google Workspace/G-Suite, digital filing systems, messaging platforms, and project management software such as Asana.
Excellent written and verbal communication skills.
Ability to exercise discretion, demonstrate good judgment, and work independently.
Flexible, hands-on approach to supporting the family's changing needs.
Comfortable assisting with light household tasks, personal errands, pet care, and occasional childcare.
Ability to work collaboratively with existing household staff.
Must currently reside in the Austin, TX, area.
Ability to pass a background check and provide excellent professional references.

Skills

Highly organized
Proactive
Resourceful
Professional
Polished
Personable
Discreet
Calm and confident communication style
Comfortable communicating directly with principals
Able to anticipate household needs
Independently follow through on projects
Comfortable working around children, household staff, vendors, and contractors
Genuinely enjoys working with families
Comfortable providing hands-on childcare support
Flexible
Tech-savvy
Google Workspace/G-Suite proficiency
Messaging platform proficiency
Digital filing system proficiency
Project management tool proficiency (e.g., Asana)
Financially organized
Comfortable tracking invoices, receipts, expenses, and budgets
Solution-oriented
Strong judgment
Attention to detail
Collaborative team player
Comfortable working in a home with children and dogs
Interested in a long-term position

Location

Austin, Texas

Work Type

Full-time
Onsite

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

$45-$55 hourly
Applicable overtime compensation for hours worked beyond 40 per workweek.

Benefits

Health insurance stipend
Paid time off
Paid holidays

About the Company

A private family in Austin, Texas.