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About the Role
Lab Alley is seeking a Chemical Portfolio Manager to act as the "Scientific Brain" of the business, bridging complex chemical data with commercial execution. This role involves architecting the product portfolio, launching new products, and ensuring technical integrity in a fast-paced B2B eCommerce environment. Reporting to the Sr. Operations Manager, you will work cross-functionally to build the product roadmap and ensure zero-error technical accuracy.
Responsibilities
- Lead product launches and integration by synchronizing workflows across Operations, Marketing, IT, and Customer Relations.
- Collaborate with the CEO and Chemist to translate product vision into actionable plans.
- Work with Operations, Customer Relations, Finance, Marketing, and IT to ensure successful product initiatives.
- Engineer and enforce a standardized process for adding new chemicals to the digital storefront.
- Conduct meticulous quality audits to ensure technical accuracy and brand consistency.
- Act as the single source of truth for all product data.
- Oversee the integrity of eCommerce product pages and manage all related documentation.
- Ensure accuracy in physical packaging labels, including the generation of final label PDFs.
- Serve as the link between Customer Relations, Quality, and Supply Chain to advocate for the customer.
- Translate customer feedback into vendor-side improvements.
- Coordinate with the Quality team to resolve root-cause issues.
- Ensure internal stakeholders are fully briefed on resolution paths.
- Guide Supply Chain and Purchasing teams by defining documentation requirements for all product types.
- Ensure compliance before new product purchase, especially for internationally and domestically sourced products.
Requirements
- 3+ years of progressive experience in Product Information Management, Product Development, Project Management or a related role.
- A degree in Chemistry or related field, or prior deep experience in chemicals.
- A "zero-error" mindset regarding technical data accuracy on websites and labels.
- Proven ability to manage a project through multiple departments (Operations, IT, Marketing) to get a product "shelf-ready" online.
- Proficiency in leveraging product data, sales results, and market insights to drive strategic decisions and inform demand planning.
- Excellent communication and interpersonal skills.
- Ability to clearly articulate complex information, influence stakeholders, and build strong relationships.
- Capable of identifying issues and advocating for effective solutions.
- Strong Excel skills and technical aptitude.
Skills
- Product Information Management
- Product Development
- Project Management
- Chemistry
- Data Integrity
- Cross-Functional Workflow Orchestration
- Analytical Skills
- Communication Skills
- Interpersonal Skills
- Problem-Solving
- Excel Proficiency
- Inventory Management
- ERP Platforms
- Product Lifecycle Management
- Product Data Management
- Documentation Management
Location
- Austin, Texas
Work Type
- Full-time
- Occasional overtime
Experience Level
- 3+ years of progressive experience
Education Level
- Degree in Chemistry or related field
Benefits
- Medical
- Dental
- Vision
- Short Term Disability
- Life & Accidental Death & Dismemberment
- Supplemental Health Insurance
- Wellness Program
- Employee Discount Program
- Employee Assistance Program
- 401k
- Paid Time Off
- Professional development
- Clear career growth paths
About the Company
- Lab Alley is a founder-led B2B eCommerce powerhouse focused on making buying essential, natural, and high-purity chemicals effortless.
- Our digital-first platform offers transparent pricing, real-time inventory, and instant compliance access, backed by high on-time delivery and inventory accuracy.
- We aim to eliminate quote delays, salespeople, and fulfillment guesswork, allowing customers to focus on running their business.
- Our core values include CARE, COMMITMENT, GENUINE, GROWTH, INITIATIVE, INNOVATION, and WORK ETHIC.
- We partner with Ecodrive to plant a tree with every purchase, contributing to a healthier planet.
Equal Opportunity
- Lab Alley is dedicated to building a diverse and inclusive workplace.
- Lab Alley is an equal opportunity employer and considers all applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.