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About the Role
Metropolis is seeking a Director of Product, Payments to own the strategy, execution, and cross-functional alignment for payment processing, enterprise billing, client/revenue reporting, and revenue automation/reconciliation. This role will own and grow the $1B of payments currently processed on our platform, with the opportunity to build and lead a team.
Responsibilities
- Own the vision, strategy, and roadmap for payment processing, subscription billing, and revenue automation/reconciliation, ensuring accuracy, scalability, and reliability
- Own Metropolis’ payment processing relationships and strategy (processors, routing, fee structure), representing product in those partnerships
- Own client reporting strategy by working directly with Real Estate Partners (REPs) to understand their reporting needs and exploring innovative approaches such as MCP-based/agentic access to their data rather than defaulting to static dashboards
- Partner closely with Engineering to set priorities and co-create platform solutions
- Define and track key metrics, such as reconciliation accuracy, billing cycle time, and revenue leakage, to guide prioritization
- Communicate roadmap, progress, and risk to stakeholders across Product, Engineering, and Finance, including executive leadership
- Recruit, mentor, and develop a team of product managers as the organization scales
Requirements
- 8+ years of product management experience, with a track record owning payments, billing, or financial-systems products
- Deep understanding of payment processing (routing, reconciliation, PSP relationships) and enterprise/subscription billing
- Comfortable engaging with Engineering on system architecture and integration tradeoffs, without needing to own them
- Strong analytical skills and a data-driven approach to prioritization
- Exceptional communication and stakeholder management, including with clients (REPs) and executive leadership
- Proven ability to thrive in fast-paced, ambiguous environments and drive clarity from complexity
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
- Experience building and leading teams
Skills
- Product Management
- Payments
- Billing
- Financial Systems
- Payment Processing
- Enterprise Billing
- Subscription Billing
- Revenue Automation
- Revenue Reconciliation
- Client Reporting
- Stakeholder Management
- Analytical Skills
- Data-driven Prioritization
- AI Tools
Location
- On-site (4 days a week)
Work Type
- On-site
- Full-time
Experience Level
- Director
- 8+ years of product management experience
Salary/Compensations
- $220,000.00 USD to $275,000.00 USD annually
Benefits
- Healthcare benefits
- 401(k) plan
- Short-term and long-term disability coverage
- Basic life insurance
- Lucrative stock option plan
- Bonus plans
About the Company
- Metropolis is creating artificial intelligence to make the real world responsive, pioneering the Recognition Economy where mundane repetition disappears and being known unlocks access, comfort, and belonging.
- We are building an ecosystem of technologies at the intersection of parking, mobility, and real estate.
- Our goal is to build an inclusive culture where everyone has a voice and the best idea wins.
Equal Opportunity
- Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
- We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at recruiting@metropolis.io.