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About the Role
The Director of Production leads software and media project strategy, delivery, and operational excellence from discovery through support. This role serves as the client's production lead, owning end-to-end project scoping in partnership with the Account Director. Responsibilities include managing production budgets and capacity across internal teams, freelancers, and vendors, as well as hiring, mentoring, and leading a team of producers. This role ensures cross-departmental alignment to deliver exceptional work on time and on budget.
Responsibilities
- Serve as the client's production lead on key accounts, partnering with the Account Director.
- Own end-to-end project scoping, overseeing producers on deliverables, approach documentation, pricing, and partner selection.
- Support new business pitches, ensuring potential work is scoped, priced, and feasible to produce.
- Collaborate with project teams on production approaches, applying media, software, and AV expertise.
- Partner with Operations to define in-studio prototyping requirements and priorities.
- Create and execute project plans, estimates, and budget burns reflecting creative, production, and scope changes.
- Develop and manage production-level budgets, including overhead and staffing strategies.
- Direct production workflows, weekly resource assignments, and capacity planning across internal teams, freelancers, and vendors.
- Communicate clearly and proactively with project teams and vendors on agendas, deadlines, and priorities.
- Partner with Creative Technology on delivering post-open support and maintenance offerings.
- Source, vet, negotiate with, and manage external producers, designers, vendors, and production partners.
- Nurture a vendor and freelancer network to fill personnel gaps.
- Write scopes of work, staff scopes, and vendor contracts.
- Manage subcontractors and track change orders.
- Establish and iterate on production processes, protocols, tools, and templates.
- Recruit, interview, hire, and train internal production staff.
- Manage team growth through reviews, regular 1:1s, and professional development planning.
- Recommend compensation adjustments.
- Manage department admin for production staffing, resourcing, PTO approvals, and disciplinary or termination actions.
Requirements
- 10+ years of experience leading production for client projects, ideally in an experiential, exhibit, or built-environment agency.
- Track record leading multidisciplinary production teams and managing external vendor relationships.
- Proven ability to scope, budget, and deliver complex projects.
- Strong people management and team leadership skills.
- Excellent verbal and written communication skills.
- Ability to identify problems, develop solutions, and escalate appropriately, working within timelines.
- Excellent organizational skills and attention to detail.
- Client or account leadership experience alongside hands-on production.
- Breadth across both software and media production.
- Background in production within physical spaces.
- Able to travel domestically and internationally for installs, client meetings, vendor coordination, and pitches.
- Must hold a primary residence in NY, NJ, CT, DC, VA, or MD.
Skills
- Production Strategy
- Project Delivery
- Operational Excellence
- Client Leadership
- Scoping
- Budget Management
- Resource Allocation
- Capacity Planning
- Team Leadership
- Vendor Management
- Negotiation
- Process Improvement
- Cross-departmental Collaboration
- Media Production
- Software Production
- AV Expertise
- Prototyping
- Project Planning
- Budgeting
- Workflow Management
- Communication
- Problem-Solving
- Organization
- Attention to Detail
Location
- NYC Studio (hybrid)
- NY
- NJ
- CT
- DC
- VA
- MD
Work Type
- Hybrid
- Full-Time
Experience Level
- Director
- 10+ years
Salary/Compensations
- $150,000–$180,000
Benefits
- Health/Dental/Vision
- FSA
- 401k
- Short-term Disability Insurance
- Long-term Disability Insurance
- Life Insurance
- Generous PTO package
About the Company
- Local Projects is an Equal Opportunity Employer.
Equal Opportunity
- Local Projects is an Equal Opportunity Employer and does not discriminate based on sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, genetic information, citizenship, veteran or military status, or any other characteristic protected by law. All applicants will be considered for employment without regard to legally protected characteristics.