Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Manager, Direct to Consumer Operations- MNRK (NYC or Nashville) role.

Rezi rewrites your resume against SESAC Rights Management, Inc's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Manager, Direct to Consumer Operations- MNRK (NYC or Nashville) posting at SESAC Rights Management, Inc — free, in seconds.

About the Role

This role leads the management and optimization of MNRK's direct-to-consumer business across e-commerce storefronts, product launches, merchandising, inventory, and fulfillment operations. The ideal candidate combines strong e-commerce expertise with operational excellence, using data-driven insights to enhance customer experience, drive revenue growth, and support successful physical and digital product releases.

Responsibilities

Own and optimize the direct-to-consumer storefront experience across e-commerce platforms, marketplaces, and social commerce channels, ensuring a seamless customer journey and strong conversion performance.
Manage digital merchandising, product catalog updates, pricing, promotions, and launch execution to maximize visibility, engagement, and revenue.
Monitor storefront performance and customer behavior, leveraging analytics, testing, and reporting to identify opportunities for optimization and growth.
Partner with marketing teams to support email, retention, paid media, and promotional initiatives that drive traffic and sales across DTC channels.
Lead inventory planning and coordination with fulfillment partners, ensuring product availability, accurate inventory visibility, and efficient order fulfillment.
Oversee physical product operations for vinyl, CDs, and other formats by coordinating production timelines, vendor relationships, and release schedules in partnership with internal stakeholders and external manufacturing partners.
Partner cross-functionally with marketing, retail, finance, operations, and external vendors to execute product launches, improve operational processes, and support continued growth of the DTC business.

Requirements

5+ years of experience in direct-to-consumer operations, e-commerce, digital merchandising, or related functions, preferably within music, entertainment, media, or consumer products.
Proven experience managing e-commerce storefronts, product launches, merchandising, and customer experience initiatives.
Strong analytical skills with experience using performance data and reporting tools to drive business decisions and revenue growth.
Experience with Shopify, Shopify Plus, or similar e-commerce platforms, including marketplace and fulfillment integrations.
Demonstrated ability to manage multiple projects and product launches simultaneously while maintaining strong attention to detail.
Experience working cross-functionally with marketing, operations, finance, retail, and external vendor partners.
Knowledge of inventory planning, fulfillment operations, and physical product supply chains.
Excellent communication, organization, and project management skills with the ability to thrive in a fast-paced environment.

Skills

Shopify
Shopify Plus
CRM
Retention marketing
Meta
Google
Luminate reporting
Chart strategy

Location

New York
Tennessee

Work Type

Hybrid

Experience Level

5+ years

About the Company

MNRK Music is a global music company that includes several historic and groundbreaking record labels including Dualtone Records, Last Gang Records, and deep catalog repertoire. We are committed to fostering creativity, diversity, and innovation in the music industry.