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About the Role

We're looking for a highly organised, proactive Office Manager to keep our Austin office running smoothly and make it a productive, welcoming place to work. You'll be the first point of contact for our Austin team on all things office-related, working closely with the People Operations team as Swap continues to grow.

Responsibilities

Oversee the day-to-day running of the Austin office, ensuring a productive and welcoming environment.
Act as the primary point of contact for Austin employees' operational needs, and coordinate with the wider People Operations team as needed.
Manage office vendors, supplies and services, including facilities and catering.
Coordinate in-office events, team gatherings and company meetings, including cross-office events with our wider teams.
Keep the office organised and help plan how the space is used.
Support health and safety compliance and workplace policies in the office.

Requirements

3+ years’ experience in office management or a similar role.
Strong organisational and multitasking skills, with high attention to detail.
Excellent interpersonal and communication skills.
Ability to handle sensitive information with discretion and professionalism.
Proactive and resourceful, and comfortable working in a fast-paced environment.
Comfortable working with a distributed team across different time zones.

Location

Austin

Work Type

Flexible
Part-time

Experience Level

3+ years

Salary/Compensations

Competitive base salary: Pay that reflects your experience and the impact you’ll have, reviewed regularly as you grow with us.

Benefits

Stock options: Own a piece of what we’re building.
Generous PTO: Competitive annual leave, with public holidays on top, plus your birthday off.
Private healthcare: Comprehensive private medical cover.
Pension contributions: Company contributions to help you build long-term financial security.
Wellness benefits: Support for your physical health and wellbeing.
Mental health support: Access to mental health resources and support.
Enhanced maternity and paternity leave: Extra support when you’re growing your family.
Flexible working: Choose how and where you do your best work.
Work abroad for 4 weeks a year: Take your laptop somewhere new for up to four weeks each year.
Quarterly team offsite budget: A dedicated budget each quarter for your team to get together, connect, and have fun.
Thursday happy hour: Wind down the week with your colleagues.
Breakfast Mondays: Start the week with a good meal and good company.

About the Company

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

Equal Opportunity

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.