Senior Newline Relationship Manager at Fifth Third Bank | NY, US | Rezi

Senior Newline Relationship Manager at Fifth Third Bank

Senior Newline Relationship Manager

Fifth Third Bank · NY, US

3 weeks ago

Senior Newline Relationship Manager

Fifth Third Bank · NY, US

23 days ago
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About the Role

Responsible for profitable business development and monitoring the quality of a large portfolio of companies within the bank’s Newline vertical. The position requires a strong understanding of the payments industry and focuses on growing relationships that utilize the bank’s Newline money movement services and technology, including sponsorship services, instant payment and API connectivity.

Responsibilities

  • Strong understanding of the payments industry, faster payments, and Newline industry.
  • Work closely with product partners and implementation teams to properly qualify, price embedded payment opportunities and effectively communicate and requirements for implementations.
  • Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources.
  • Effectively grow long term profitable "lead left" relationships.
  • Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high value prospective relationships.
  • Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
  • Work with One Bank partners analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
  • Responsible for planning and conducting relationship strategy review meetings with internal Fifth Third Business Partners and Client's trusted advisors (e.g. attorney, accountants).
  • Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.
  • Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met.
  • Lead and coordinate all client facing activities, including credit support, treasury management, and capital markets.
  • Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Reinforce use of CRM for assigned Fifth Third partners for monitoring pre-call and post-call activities.
  • Utilize consultative sells skills, commercial playbook principals and call reporting plans to enhance the client experience.
  • Analyze the financial information provided to determine the questions to ask to decide on the credit request that should be pursued.
  • Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (i.e., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans).
  • Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.
  • Provide guidance to Commercial RM I & II.

Requirements

  • Minimum of 10 years Commercial Banking experience.
  • 9 years of relationship account management experience preferred.
  • Formalized commercial banking training or equivalent payment industry experience required.
  • Underwriting experience preferred.
  • Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
  • Thorough knowledge of Commercial, Treasury Management, and and financing options.
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
  • Exhibits strong presentation skills in both large and small group settings. Proven ability to communicate with impact.
  • Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience's attention.
  • Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes.
  • Proven track record of exploring options for a prospective client or existing buyer/COI's prior to advocating for a solution.
  • Influences client decision regarding strategy and product solutions-Engages in joint business planning with internal partners and buyers.
  • Determines task and resources and project requirements by breaking them down into task and defining roles and responsibilities.
  • Scans the internal and external environment to identify the relationships that should be initiated or improved to achieve business goals and fulfill clients needs.
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
  • Proven ability to work in a team-based sales environment.
  • Regional /local travel.

Skills

  • Payments industry
  • Money movement services
  • Sponsorship services
  • Instant payment
  • API connectivity
  • Payroll
  • Payment aggregators
  • Payment facilitators
  • Merchant acquirers
  • Card issues
  • Bill payment
  • Treasury products
  • Commercial products
  • Financial statement analysis
  • Microsoft Office software
  • Prospecting and CRM sales tools preferred

Location

  • New York, New York

Work Type

  • Regional travel

Experience Level

  • Minimum of 10 years Commercial Banking experience
  • 9 years of relationship account management experience preferred
  • Formalized commercial banking training or equivalent payment industry experience required

Education Level

  • Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.

Salary/Compensations

  • Total Base Pay Range 121,900.00 - 262,100.00 USD Annual

Benefits

  • Comprehensive benefits
  • Differentiated compensation offerings
  • Eligible to participate in an incentive compensation plan
  • Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

About the Company

  • Make banking a Fifth Third better®
  • We connect great people to great opportunities.
  • Discover a career in banking at Fifth Third Bank.

Equal Opportunity

  • Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.