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About the Role
This role focuses on strengthening vendor relationships, increasing marketing investment, and developing new partnership opportunities to drive revenue growth and create impactful marketing programs connecting brand partners with Chatters customers.
Responsibilities
- Build strong relationships with vendor partners, understanding their brand priorities, product launches, and growth objectives.
- Develop annual and seasonal marketing plans to effectively activate contractual Brand Development Fund (BDF) commitments across Chatters marketing initiatives.
- Identify, present, and sell additional marketing opportunities beyond existing vendor commitments to drive incremental revenue growth.
- Develop innovative vendor marketing programs, partnership opportunities, and new revenue streams that respond to evolving brand needs.
- Create compelling proposals connecting vendor objectives with Chatters marketing channels, including digital, ecommerce, loyalty, social media, and in-salon experiences.
- Negotiate program scope and investment, secure approvals, and maintain a strong pipeline of incremental revenue opportunities.
- Partner with Marketing, Merchandising, Ecommerce, Salon Operations, and Finance to successfully execute vendor-funded programs.
- Manage and track contractual commitments, BDF allocations, budgets, incremental investments, and available balances to ensure financial accountability.
- Monitor program performance, share results and recommendations with vendor partners, and identify opportunities to strengthen partnerships and grow investment.
Requirements
- 5+ years of experience in sales, business development, vendor partnerships, retail media, or a related commercial role.
- Marketing experience, preferably in vendor marketing, brand partnerships, or integrated marketing programs.
- Proven success growing accounts, selling new opportunities, and achieving or exceeding revenue targets.
- Strong relationship-building, presentation, and negotiation skills, with the ability to influence and engage key stakeholders.
- Strong commercial judgment and financial acumen, including experience managing budgets, contracts, forecasts, spending, and performance reporting.
- Excellent organizational and project management skills, with the ability to coordinate multiple vendor partners and internal teams from proposal through execution.
- Strong analytical and problem-solving abilities, with a results-driven approach to identifying business opportunities.
- Knowledge of integrated marketing programs across digital, ecommerce, loyalty, and in-store channels.
- Experience in beauty, hair care, retail, or consumer packaged goods is considered an asset.
Skills
- Relationship-building
- Presentation
- Negotiation
- Commercial judgment
- Financial acumen
- Budget management
- Contract management
- Forecasting
- Spending tracking
- Performance reporting
- Organizational skills
- Project management
- Analytical skills
- Problem-solving
- Integrated marketing programs
Location
- Canada
Work Type
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- $90,000
Benefits
- Performance-based incentives
- Product and salon service discounts
- Medical and dental benefits
- Employer RRSP contributions
- FREE in-salon, regional, and national education opportunities
- Opportunities to learn, grow, and advance your career
About the Company
- At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.
Equal Opportunity
- Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability—visible or invisible, temporary or permanent—can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.