Counter Manager - Kingston at Benefit Cosmetics UK | GB | Rezi

Counter Manager - Kingston at Benefit Cosmetics UK

Counter Manager - Kingston

Benefit Cosmetics UK · GB

3 weeks ago

Counter Manager - Kingston

Benefit Cosmetics UK · GB

23 days ago
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About the Role

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

  • Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
  • Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
  • Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
  • Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
  • Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
  • Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
  • Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Requirements

  • Dynamic, self-motivated, self-sufficient and sales-driven
  • Passion for make-up and Retail with a focus on achieving sales targets and problem solving
  • Result-oriented, who likes a challenge and exceeding sales expectations with resilience
  • Desire to provide a unique customer experience that drives customer loyalty and repeat business
  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.
  • A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success

Skills

  • Sales
  • Customer Service
  • Inventory Management
  • Communication
  • Administration
  • Brand Presentation

Location

  • Boots Kingston

Work Type

  • Full-time

Experience Level

  • 2-4 years

Benefits

  • Product Discount
  • Staff Sale
  • New Launch Gratis
  • Annual Leave
  • Full Training provided
  • Refer a friend scheme
  • Competitive Commission Scheme

About the Company

  • At Benefit, we are all about feeling good, and nothing feels as good as belonging.
  • The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)