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About the Role
Open Door Family Medical Centers is seeking a WIC (Women Infant Children) Nutrition Support Assistant for its Family Medical Centers. This role supports the WIC Program Director by providing information about WIC benefits, enrolling eligible participants, and performing administrative tasks to ensure timely and efficient services. The position involves assessing participant eligibility, maintaining records in WICSIS, referring participants to necessary services, and promoting community awareness of the WIC Program.
Responsibilities
- Provide information about WIC Program benefits and related services.
- Enroll eligible participants in the WIC Program for neonatal, pediatric, adolescent, and adult age groups.
- Perform administrative tasks for timely and efficient services and certification processes.
- Determine program eligibility by assessing participants’ income, categorical, and residential qualifications.
- Collect information for a complete nutrition assessment, including anthropometry procedures.
- Send participants to the lab when hematology results are required.
- Complete participants’ information in WICSIS for Income, Category, and Residential status.
- Maintain Nutritional & Behavioral Data in WICSIS.
- Provide participants with referrals to health or community services when necessary.
- Promote outreach for potential eligible families to increase awareness of the WIC Program.
- Adhere to National Patient Safety Goals.
- Participate in multi-discipline team conferences and mandated training programs.
Requirements
- High school diploma or GED.
- Some college preferred.
- 1+ year customer service experience.
- Bilingual (English/Spanish).
- Ability to learn computer system and function in fast-paced, high public contact setting.
- Outstanding written and verbal communications skills.
- Excellent administration and follow-through skills.
- Ability to work in a culturally diverse patient and staff environment.
- Ability to work in a collaborative team-based care environment.
- Highly organized, flexible, and self-directed.
- Able to multi-task.
- Responsive and comfortable working in a fast-paced environment.
- Excellent judgment skills and ability to prioritize tasks.
Skills
- Customer service
- Bilingual (English/Spanish)
- Computer system proficiency
- Written communication
- Verbal communication
- Administration
- Follow-through
- Collaboration
- Organization
- Flexibility
- Self-direction
- Multi-tasking
- Prioritization
Location
- Ossining, NY
- Sleepy Hollow, NY
- Mount Kisco, NY
Work Type
- Full Time
Experience Level
- Entry
Education Level
- High school diploma or GED
- Some college preferred
Salary/Compensations
- Undisclosed
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Flexible spending accounts
- 403(b)
- 401(k)
- Generous paid time off
- Onsite Wellness facilities
- Educational assistance
- Competitive salary
- Annual bonuses based on patient care
About the Company
- Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties.
- A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access.
- Open Door offers integrated services and a holistic approach to building healthier communities.
- Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.
- Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions.
- Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY.
- For more information, please visit our website at www.opendoormedical.org.
Equal Opportunity
- Open Door is an Equal Opportunity Employer.