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About the Role

As an Implementation Manager, you will be a key member of the Professional Services team, partnering with major clients to ensure their efficient and effective onboarding onto the Cube platform. You will serve as a trusted advisor during the onboarding phase, facilitating successful adoption and helping clients achieve their FP&A objectives. This role offers the opportunity to influence product and service enhancements while directly contributing to the success of finance professionals.

Responsibilities

Lead the end-to-end onboarding process for new customers, ensuring rapid time-to-value and sustainable success.
Manage onboarding projects to ensure on-time completion within scope and to the customer's satisfaction.
Act as a thought leader, advising customers on the "Cube way" and aligning their requirements with Cube's solutions.
Configure systems to deliver solutions that meet customer needs.
Ensure all contractual terms and deliverables are met, and the customer is successfully transitioned to the Customer Success Engineer (CSE) for ongoing support.
Communicate project plans, statuses, risks, action items, and next steps to internal and external stakeholders.
Drive issue resolution and risk mitigation to ensure project success.
Seek support from Product, Sales, and PS Leadership to address project risks and roadblocks, maintaining ownership of the project throughout.
Facilitate handover to Customer Success Engineering team post-implementation, providing documentation and training materials to support customers' ongoing operational readiness.
Proactively analyze customer readiness for product usage and offer advice on better engagement with Cube.
Handle multiple concurrent projects, managing competing priorities effectively.

Requirements

Bachelor’s degree in Finance, Business Administration, Information Systems, or a related field.
An MBA or relevant master's degree is a plus.
5+ years of experience in Implementation or Onboarding Management, particularly with analytical solutions such as Business Intelligence, Data Analytics, or FP&A.
Experience in financial planning and analysis, with a strong understanding of creating advanced financial models, finance systems, finance transformation, or consulting.
This position is open to candidates who are authorized to work in the posted location.
Immigration sponsorship is not available at this time.

Skills

Proficient in financial/FP&A tools such as Anaplan, Adaptive, Hyperion/Essbase, Tableau, Power BI, or similar.
Comfortable using ERP systems like NetSuite, QuickBooks Online, Xero, Sage Intacct, or others.
Familiarity with customer experience tools like GuideCX, Chorus, Confluence, and Slack.
Skilled in using modern SaaS tools, especially project management systems like Jira, and proficient in Excel for modeling, reporting, and data analysis.
Basic understanding of SQL is a plus.
Strong project management skills, with the ability to manage multiple projects simultaneously.
Excellent organizational skills, with the ability to prioritize tasks and manage time effectively.
Exceptional communication skills, capable of translating between technical and non-technical teams and effectively communicating customer needs internally.
Strong consultative skills, with the ability to educate customers and uncover their business needs.

Location

New York

Work Type

Onsite
Full-Time

Experience Level

5+ years

Education Level

Bachelor's degree

Salary/Compensations

$110,000 - $130,000 USD

Benefits

100% covered employee medical, dental, and vision insurance options, including FSA/HSA options plus free memberships to OneMedical, Teladoc, and Talkspace.
Flexible paid vacation and sick/mental health time guidelines.
Stock options to all full-time employees.
12 weeks of 100% paid parental leave for the birthing parent.
Quarterly learning budget for books, classes, or events.
Mentorship from experienced tech startup leaders.
Opportunity to work for a company that customers are excited about.

About the Company

Cube is the financial intelligence platform built for the AI-era.
The world has evolved, but FP&A is still trapped in manual reconciliation cycles. While most platforms try to replace the spreadsheets finance teams love, Cube is different: we are the intelligent finance layer that unifies fragmented data into a centralized command center.
By automating data management, we empower the Office of the CFO to stop moving numbers and start driving the strategic analysis that turns data into growth.
We don’t compete with AI; we make it trustworthy. In a world where AI is often only 80% right, Cube provides the 100% truth and governance finance teams need to turn data into growth.
Our mission is clean data, everywhere, allowing the modern Office of the CFO to move beyond manual data management and lead with strategic certainty.
Cube has raised >$65M and is backed by top-tier investors such as Battery Ventures and Mayfield.
We’re also proud to be recognized by Forbes as one of the Best Places to Work in 2026.
Together, we’re building a culture that challenges and celebrates everyone with a path to growth.
We’re guided by our company values: act with urgency, keep it simple, build with joy, obsess over the details, own the outcome, raise the bar, champion our customers, and win together.
As we enter our next phase of growth, we believe having the right Cubers on our team will be the reason we win.

Equal Opportunity

The expectations above are meant to represent the ideal candidate, but if you don’t meet all of them and think you’d be a great fit for this role, please apply.